Digital Business Partner

Phoenix Medical Supplies; West Midlands Combined Authority; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A healthcare supplies company is seeking a Digital Business Partner to enhance digital strategies and improve stakeholder engagement. The ideal candidate has a strong understanding of various digital technologies and excellent communication and problem-solving skills. This hybrid role offers a salary between £35,000 and £40,000, along with additional benefits including generous annual leave and wellness programs.

Benefits

25 days annual leave

Medicash health plan

Financial wellbeing app

High street discounts

Employee Assistance Programme

Contributory Pension Scheme

Fully funded training programmes

Qualifications

• Strong understanding of digital technologies.
• Strategic mindset with prioritization skills.
• Excellent stakeholder management and communication skills.
• Adaptable and proactive, willing to embrace change.
• Familiarity with data protection requirements.
• Experience in digital transformation is desirable.

Responsibilities

• Build and maintain relationships with stakeholders.
• Identify and support digital opportunities for business value.
• Interface between digital and business teams.
• Oversee website strategies across business units.
• Support planning and management of digital solutions.
• Collaborate with product and marketing teams.

Skills

Digital technologies understanding

Stakeholder management

Communication skills

Problem-solving

Adaptability

Tools

Magento

Drupal

Intercom

Shopify

Job description

Job Type: Permanent

Job Sector:

Unspecified

Region:

West Midlands

Location:

Birmingham

Salary Description:

Competitive

Posted:

14/08/2025

Recruiter:

Phoenix Medical Supplies

Job Ref:

kal-PHOENIXMedicalSuppliesLimited-44966-64485-en

Job Title:

Digital Business Partner

Location:

Hybrid (Runcorn and Birmingham Offices)

Salary:

£35,000 - £40,000 (based on experience)

Working Pattern:

Full-time, Permanent

About Us:

At PHOENIX Medical Supplies, we are committed to delivering impactful digital experiences across our B2B and B2C operations. As we continue to expand our digital footprint, the Digital team is at the heart of transforming how we engage with customers, deliver value, and drive operational excellence. The Digital Business Partner plays a key role in identifying opportunities for digital transformation and ensuring digital initiatives are aligned with strategic business goals.

Key Responsibilities:

1. Build and maintain strong relationships with stakeholders to align digital strategy with business objectives.
2. Identify and support digital opportunities that deliver measurable business value.
3. Serve as the key interface between digital and business teams to drive transformation initiatives.
4. Oversee website strategies across business units and ensure alignment with digital goals.
5. Support the planning, launch, and management of digital solutions such as Shopify, Intercom, and Just Eat.
6. Collaborate with product and marketing teams to drive eCommerce and OTC digital propositions.

What We’re Looking For:

1. Strong understanding of digital technologies (Magento, Drupal, Intercom, Shopify).
2. Strategic mindset with the ability to solve problems and prioritise effectively.
3. Excellent stakeholder management and communication skills.
4. Well-organised, adaptable, and proactive with a willingness to embrace change.
5. Familiarity with online data protection and digital compliance requirements.
6. Experience in digital transformation or the pharma industry is desirable.

What We Offer:

• 25 days (pro rata) annual leave plus bank holidays, increasing with length of service
• Medicash – a health cash plan to support everyday healthcare costs (e.g., eyecare, prescriptions)
• iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
• High street discounts and offers
• Employee Assistance Programme (EAP)
• Contributory Pension Scheme
• Fully funded accredited training programmes through the Apprenticeship Scheme