Digital Business Analyst

Wigan Council; Wigan; Hybrid; GBP 36,000 - 41,000; Full time

Job summary

A local government authority in Wigan is seeking a Digital Transformation Team member to lead digital projects enhancing public services. The ideal candidate has strong experience in business analysis and project management, thrives in agile environments, and possesses excellent communication skills. The role offers a competitive salary and flexible working options.

Benefits

Flexible working patterns

Exclusive rewards and benefits

Qualifications

• Knowledge of digital transformation and business analysis.
• Experience in agile practices and project delivery.
• Strong analytical thinking and communication skills.

Responsibilities

• Lead and support digital transformation projects.
• Identify opportunities and gather requirements.
• Facilitate workshops and manage user testing.

Skills

Digital transformation

Business analysis

Project management

Stakeholder engagement

Problem-solving

Job description

Priority Candidates will be considered in the first instance

Wigan Town Hall

Library Street

Wigan

WN1 1DF

Salary: Grade 8, £36,363 - £40,777

37 hours per week

Temporary until March 2026

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

Join our Digital Transformation Team and help drive innovation across the council. You'll lead and support digital projects that improve public services through technology, working closely with stakeholders to identify opportunities, gather requirements, and deliver impactful solutions. Your role includes business analysis, system design, procurement support, and documentation. You'll facilitate workshops, manage user testing, and ensure benefits are realised. A strong communicator and team player, you'll thrive in an agile environment, collaborating across departments to deliver strategic digital priorities. If you're proactive, analytical, and passionate about digital change, we'd love to hear from you.

About you:

The ideal candidate will have a good knowledge of digital transformation, business and systems analysis, and understanding of project management.

They'll have an awareness of agile practices, version control, and service design principles, with experience of delivery in fast-paced environments.

They'll be a confident communicator, skilled in stakeholder engagement, report writing, and problem-solving. A collaborative team player, they'll bring energy, initiative, and a customer-focused mindset. Strong analytical thinking, a drive for quality, and a commitment to equality and diversity are key.

Experience in digital innovation and the ability to translate analysis into actionable design is highly valued.

About us:

Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For further information, please contact Gill Barnes [e-mail]

Interview date week commencing 11th August 2025

To view the details relating to this position, please click the links below: