Digital Best Practice Manager

London Office of Technology & Innovation (LOTI); London; Hybrid; GBP 51,000; Full time

Job summary

The London Office of Technology & Innovation (LOTI) seeks a skilled Digital Best Practice Manager to enhance local government initiatives through technology. This role involves overseeing AI implementations and supporting boroughs in achieving best practices in digital and data usage. Candidates should have robust experience in AI and excellent research and communication skills. LOTI promotes flexible working conditions and offers a generous benefits package, including a robust pension plan.

Benefits

Flexible working

Generous pension and annual leave

Opportunities for professional growth

Qualifications

• Solid expertise in various domains of Artificial Intelligence including ethical considerations.
• Strong research and communication skills, capable of presenting insights clearly.
• Ability to manage stakeholder relations and solve problems effectively.

Responsibilities

• Provide expertise on AI and oversee the implementation of AI solutions.
• Research and provide actionable insights on technology for boroughs.
• Design research briefs and produce concise industry reports.

Skills

Artificial Intelligence

Research

Communication

Stakeholder Management

Problem-solving

Data Analysis

Job description

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London Office of Technology & Innovation (LOTI) provided pay range

This range is provided by London Office of Technology & Innovation (LOTI). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from London Office of Technology & Innovation (LOTI)

Job title: LOTI Digital Best Practice Manager

Based: London Councils, 12 Arthur Street, London, and remotely

Hours: 35 hours per week

Salary: £50,721 per annum

Interviews: Week commencing 30 June 2025, including a two-stage process (in-person on Monday 30 June, online on Wednesday 2 July)

About LOTI

LOTI is London local government’s collaborative innovation team. Our membership organisation helps London borough councils and the Greater London Authority (GLA) use innovation, data, and technology to improve performance, tackle challenges, and enhance services. Hosted by London Councils, LOTI connects over 1,500 local government colleagues online and in person, fostering knowledge sharing, capacity building, and shared problem-solving.

About the Role

We’re seeking a skilled Digital Best Practice Manager to support London borough councils in their use of technology, data, and innovation. In this exciting role, you will:

• Provide expertise on Artificial Intelligence (AI), overseeing networks of professionals implementing AI solutions and ensuring ethical, effective practices.
• Research boroughs’ questions on technology, digital, and data matters, rapidly providing clear and actionable insights.
• Design and commission research briefs and produce concise briefings on industry trends and government initiatives.
• Curate foundational knowledge on technology applications, DDaT spending, cyber security, and IT strategies, offering boroughs key insights.
• Support boroughs in sharing research, reducing duplication of effort, and championing ethical and secure practices.
• Research and write case studies of leading practices in digital, technology, and innovation fields.

About You

The ideal candidate should display:

• Solid expertise in Artificial Intelligence, including narrow AI, genAI, and ethical considerations.
• Strong research and communication skills, with the ability to present insights clearly to varied audiences.
• Great stakeholder management and problem-solving abilities.
• Proficiency in working with data, creativity, and responsiveness to dynamic needs.
• Commitment to learning and growing professionally.

In Return

LOTI offers:

• Flexible working – work where and how you want, attending important meetings when required.
• Generous pension and annual leave allowance.
• Opportunities to make a difference in a collaborative and innovative environment.
• Encouragement to be the best version of yourself.

Application Process

Please follow the link to apply on our website.

For queries, contact us at the same email address. For informal chats, please drop me a note to set up a call [e-mail]

Make sure to read more about LOTI on our website: loti.london

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Information Technology, and Strategy/Planning

• Industries

  Information Services and Research Services

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