Digital Assistant - Sport

JR United Kingdom; Dundee; On-site; GBP 25,000 - 45,000; Full time

Job description

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We’re working with a world-renowned organisation in the sports and live events space who are on the lookout for a Digital Assistant to join their growing team. This is a key role in the delivery of major international sporting events — ideal for someone passionate about technology, digital journeys, and enhancing the spectator experience through smart platforms and innovation.

The Role:

As a Digital Assistant, you'll be at the heart of project planning and digital platform rollout for live events, working closely with technical partners and internal teams to ensure everything runs smoothly — both pre-event and on-site.

You'll have your hands on everything from user journey testing to digital product launches, with a chance to contribute to platform development, customer-facing tools, and the broader digital ecosystem that supports global audiences.

Key Responsibilities:

• Support the delivery and optimisation of digital platforms, such as event portals, apps, and registration systems.
• Work closely with third-party tech suppliers to test, launch, and enhance digital features across various audience touchpoints.
• Help produce clear, engaging resources and tutorials for both internal users and the general public.
• Review and refine digital user journeys across websites and event tools to improve accessibility and overall experience.
• Act as a key liaison during live events — troubleshooting digital issues and ensuring things run smoothly on the ground.
• Collaborate across teams to support training, documentation, and operational readiness.

What We're Looking For:

• A background in sports, events, or entertainment, with hands-on experience in digital tools or fan engagement platforms.
• A good understanding of digital systems, UX, and the ability to translate tech into simple, impactful experiences.
• Confident communicator — comfortable working cross-functionally with internal stakeholders and external partners.
• Analytical mindset — someone who spots opportunities and brings practical solutions.
• Bonus if you’ve worked with ticketing, apps, or CRM tools, but it’s not essential.

This is a brilliant opportunity to join a high-performing team at the intersection of live sport, digital innovation, and fan experience. If you're curious, driven, and love working on big projects that deliver real-world impact — we'd love to hear from you.