Digital Assessor

ACT Training; Cardiff; On-site; GBP 29,000 - 33,000; Full time

Job summary

ACT Training in Cardiff is seeking a Digital Assessor to manage a caseload of learners and deliver engaging, learner-centred training using digital methods. You will provide timely feedback and maintain detailed records to ensure progress and compliance.

The role requires planning induction within 28 days, coordinating with employers, and delivering high-quality learning aligned to awarding bodies and ACT standards. Welsh language ability is a plus.

Qualifications

• Strong organisational skills and the ability to manage multiple learners, deadlines and priorities.

Responsibilities

• Plan and deliver engaging, learner-centred training and assessment using a range of digital methods.
• Mark and provide feedback on learner work within two weeks.
• Build strong relationships with employers and involve them in reviews.
• Maintain accurate records in OneFile and Vision.

Skills

Organisational skills

Digital training experience

Learner support

Clear communication

Tools

OneFile

Vision

Job description

We are currently testing a new recruitment system. If you experience any issues, please contact us using the chat button below .

Digital Assessor

Ocean Park House, Cardiff 37 hours Perm £29,174 rising to £33,465 25/09/26

Additional qualification uplift (subject to proof of qualification):

Qualified in a digital subject to Level 4+ or equivalent: +£1,000 per annum

Qualified in a digital subject to Level 7+ or equivalent: +£2,000 per annum

(Salary uplift is dependent on receipt and verification of qualification certificates.)

At ACT, our Behaviour Framework shapes everything we do. We are looking for a Digital Assessor who demonstrates genuine respect for every learner, communicates with openness and integrity, and brings innovation and creativity to their approach to learning and assessment. You will be motivated to inspire and empower learners to take ownership of their development and achieve their goals, while maintaining clarity in your planning, decision-making and communication. If you are proactive, adaptable and committed to delivering high-quality learning experiences, we would love to hear from you.

What you’ll do:

Manage a caseload of learners, ensuring all key milestones are met, including initial contact with learners and employers, completion of induction and Individual Learning Plans within 28 days, and regular monthly progress reviews.

Plan and deliver engaging, learner-centred training and assessment using a range of digital methods.

Mark and provide feedback on learner work within agreed turnaround times, normally within two weeks.

Monitor learner progress closely, setting clear and realistic targets and taking appropriate action where learners fall behind.

Build strong working relationships with employers, ensuring they are actively involved in reviews and learner progress.

Deliver a consistent, high-quality learning experience aligned to awarding body, Welsh Government and ACT requirements.

Maintain accurate and up-to-date records, including OneFile and Vision, to reflect learner progress and compliance.

Identify additional learning needs and put appropriate support in place.

Support learners to develop their literacy, numeracy, ICT, digital and employability skills, alongside wider areas including sustainability, global citizenship, Equality and Diversity, Welsh Language and Culture, and Well-being.

Support learners to plan, deliver, evaluate and reflect on substantial workplace-based digital projects.

Contribute to curriculum development, learning design and continuous improvement of delivery.

Undertake any other duties as requested by your Coordinator or Manager, which may be necessary from time to time.

Please see job description for full details of responsibilities.

ACT is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.

What we are looking for:

We are looking for someone who thrives in a busy, target-driven environment and can manage competing priorities effectively.

You will demonstrate:

Strong organisational skills and the ability to manage multiple learners, deadlines and priorities.

Experience delivering training, coaching or assessment in a digital or IT-related area.

Strong occupational experience within a digital or IT environment.

Confidence using digital systems and managing learner data accurately.

Experience supporting or delivering digital projects from planning and design through to delivery, evaluation and reflection.

Knowledge of accessibility, inclusive digital design, data protection, copyright, intellectual property and the ethical use of digital technologies.

Experience supporting learners to apply Level 4 knowledge and skills to substantial workplace projects.

A proactive approach to tracking progress and resolving issues early.

The ability to communicate clearly and professionally with learners, employers and colleagues.

A focus on achieving positive outcomes while maintaining high standards of quality.

The ability to adapt your approach and use digital technology creatively to enhance learning.

Why work for ACT?

At ACT, people are at the heart of everything we do. As Wales’s largest training provider, we’re passionate about making a real difference through high-quality learning - and we’re just as committed to supporting our staff to grow, develop and succeed.

We’re proud to be an Investors in People Platinum organisation, accredited for over 25 years, and recognised in the Best Companies 2025 awards as one of the UK’s top employers - ranked 26th Best Large Company to Work For and 5th in Wales.

Our Values:

At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.

FREDIE has been central to promoting and recognising exceptional commitment to equality and diversity. FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement, and these values are at the heart of ACT’s philosophy, shaping our approach to both staff and learners.

Diversity statement

ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning