Digital and Website Development Manager

Stockton Council; Stockton-on-Tees; Hybrid; GBP 49,000 - 59,000; Full time

Job summary

A local authority is seeking a Digital and Website Development Manager in Stockton-on-Tees. The successful candidate will drive strategic digital solutions, ensuring compliance with accessibility standards and enhancing customer experience. Strong leadership and substantial experience in digital transformation are essential. This role offers a competitive salary and a comprehensive benefits package, including flexible working options.

Benefits

Competitive salary

27 days annual leave

Generous Pension Scheme

Learning & development opportunities

Car lease scheme

Employee assistance programme

Qualifications

• Substantial experience in digital transformation and website development.
• Strong leadership and project management skills required.
• Deep understanding of WCAG standards and customer-focused design.

Responsibilities

• Lead the design and delivery of high-quality digital services.
• Collaborate across Council services for new service delivery models.
• Develop customer experience journeys for service design.

Skills

Digital transformation

Service design

Website development

Leadership

Project management

Job description

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Digital and Website Development Manager, Stockton-on-Tees

Location: Stockton-on-Tees, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 31c42e32f654

Job Views: 4

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Are you a strategic thinker with a passion for digital transformation? Do you have experience leading website and digital solutions development? Are you ready to drive innovation and improve customer experience across a local authority? If so, we have a fantastic opportunity for a Digital and Website Development Manager to join Stockton-on-Tees Borough Council.

The Digital and Website Development Manager will lead the strategic implementation and performance management of the Council’s websites and digital solutions. Responsibilities include ensuring accessibility compliance (WCAG), managing staff, and driving digital transformation projects, including AI initiatives.

In this role, you will:

• Lead the design and delivery of high-quality digital services and web content.
• Collaborate across Council services to develop new models of service delivery.
• Develop customer experience (CX) journeys to inform service design.
• Develop and maintain CMS information architecture (IA).
• Manage the GOSS digital platform and ensure seamless integration of self-serve solutions.
• Champion digital skills development and contribute to organisational training programmes.

We are looking for someone with:

• Substantial experience in digital transformation, service design, and website development.
• Strong leadership and project management skills.
• A deep understanding of WCAG standards, CMS architecture, and customer-focused design.
• The ability to inspire cultural change and deliver measurable service improvements.

For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.

Stockton-on-Tees Borough Council offers an excellent total reward package, including:

• A competitive salary of up to £58,389
• 27 days annual leave per year, rising to 32 with 5 years of service (plus bank holidays). Ability to purchase additional leave is available.
• Generous Pension Scheme through the LGPS with options to pay extra and plan for retirement.
• Access to various employee benefits, including learning & development opportunities, a car lease scheme, discounts at retailers, employee assistance programme, and physiotherapy services.

Flexible working options are available, allowing you to work part of your week from home.

For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website.