Digital and Website Development Manager

Stockton-on-Tees Borough Council; Stockton-on-Tees; Hybrid; GBP 49,000 - 59,000; Full time

Job summary

A local authority in Stockton-on-Tees is seeking a Digital and Website Development Manager to drive digital transformation initiatives, overseeing website and interactive solutions development. The ideal candidate will possess substantial experience in digital transformation and website development, with strong leadership and project management skills. This position offers a competitive salary package and flexible working options.

Benefits

Competitive salary up to £58,389

27 days annual leave rising to 32

Generous pension scheme

Learning & development opportunities

Flexible working options

Qualifications

• Substantial experience in digital transformation, service design, and website development.
• Strong leadership and project management skills.
• A deep understanding of WCAG standards, CMS architecture, and customer-focused design.
• Ability to inspire cultural change and deliver measurable service improvements.

Responsibilities

• Lead the design and delivery of high-quality digital services and web content.
• Collaborate across Council services to develop new models of service delivery.
• Develop customer experience journeys to inform service design.
• Develop and maintain CMS information architecture.
• Manage the GOSS digital platform and ensure seamless integration of self-serve solutions.
• Champion digital skills development and contribute to organisational training programmes.

Skills

Digital transformation

Service design

Website development

Leadership

Project management

Job description

Are you...

• A strategic thinker with a passion for digital transformation?


• Experienced in leading website and interactive digital solutions development?


• Ready to drive innovation and improve customer experience across a local authority?

Look no further!



We have a fantastic opportunity for aDigital and Website Development Managerto join our team here at Stockton-on-Tees Borough Council.



The Digital and Website Development Manager will lead the strategic implementation and performance management of the Council’s websites and digital solutions. You’ll be responsible for ensuring accessibility compliance (WCAG), managing staff, and driving digital transformation projects, including AI initiatives.



In this role, you will:

• Lead the design and delivery of high-quality digital services and web content.


• Collaborate across Council services to develop new models of service delivery.


• Develop customer experience (CX) journeys to inform service design.


• Develop and maintain CMS information architecture (IA),


• Manage the GOSS digital platform and ensure seamless integration of self-serve solutions.


• Champion digital skills development and contribute to organisational training programmes.

We are looking for someone with:

• Substantial experience in digital transformation, service design, and website development.


• Strong leadership and project management skills.


• A deep understanding of WCAG standards, CMS architecture, and customer-focused design.


• The ability to inspire cultural change and deliver measurable service improvements.

For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.



Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.



We offer an excellent total reward package, including:

• A competitive salary of up to £58,389


• 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.


• Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.


• Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.

And that’s not all – you can also work flexibly where you can work part of your week at home.



For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:



https://www.stockton.gov.uk/careers



If you would like an informal discussion about the post, please contactCorinne Moore, Head of Digital Services and Systems, at [e-mail].



We are intending to interview on 15th September 2025 and you will receive notification through North East Jobs if you have been shortlisted.



Guidance for applicants



You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.



Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from ‘[e-mail]’. All communication will also appear in the ‘My Messages’ section of your North East Jobs account.