Digital and transformation project lead

Moorfields - A global leader in Ophthalmology

We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.

With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.

We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.

This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.

If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!

Job Overview

The Quality, Service Improvement and Sustainability (QSIS) team are responsible for delivering key programmes and projects within the Trusts Excellence Portfolio. The portfolio covers clinical, operational and digital transformation projects which support the Trust’s purpose; working together to discover, develop and deliver excellent eye care, sustainably and at scale. The Digital & Transformation Project Lead is directly responsible for the delivery of project work within the Excellence Portfolio, supported by programme and project managers.

The post holder is responsible for ensuring that project work is managed using the Trusts’ project and programme management framework to deliver successful outputs, outcomes and realisable benefits on time and within budget. They will contribute to setting project objectives, determining project scope and deliverables, developing a robust project plan, risks and issues management, and monitoring and reporting arrangements.

Main duties of the job

• Working with programme and project managers to initiate and co-ordinate appropriate project proposals to improve operational performance and clinical service delivery.
• Ensure that project objectives, scope, deliverables, critical success factors and risks are identified and defined accurately based on stakeholder / business / organisational need.
• Assess service requirements and identify the changes required to the business processes for the delivery of projects, ensuring the interests of sponsors and stakeholders are met by the programme/projects.
• Support service development resulting from project implementation by reviewing and updating existing Service Operating Procedures and writing required policies and guidelines.
• Create and implement change management plans that maximise employee adoption and minimise resistance.
  
  

Working for our organisation

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
  
  

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Detailed Job Description And Main Responsibilities

For full details of the main responsibilities of this role, please refer to the full job description and person specification document attached to this advert.

Person specification

Experience

Essential criteria

• Experience of managing and leading service improvement/change / digital projects and coordinating and leading activities to achieve project objectives and realise benefits within the project deadline and costs
• Experience of working within the NHS
• Experience of business process mapping to identify and deliver change
• Planning and delivering a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances. For example, change management activity – staff training, floor walking, supporting change champions, running forums, establishing feedback mechanisms etc.
  
  

Knowledge and skills

Essential criteria

• Effective analytical and problem-solving skills. Ability to analyse complex facts and situations and develop a range of options coupled with the ability to respond to sudden unexpected demands
• Experience of managing internal and external stakeholder engagement, including managing relationships and coordinating work between cross-functional teams
• Strong verbal and written communication skills –presentations, briefings, reports, project documentation etc. ensuring the accuracy of information and effective formats for different audiences
  
  

Qualifications

Essential criteria

• PRINCE2 / equivalent project management qualification or equivalent experience
  
  

Personal qualities

Essential criteria

• Flexible attitude and approach to work, proactive, forward thinking and comfortable working on own initiative
  
  

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.

https://www.moorfields.nhs.uk/work-for-us

Employer certification / accreditation badges

Documents to download

• JDPS digital and transformation project lead (PDF, 392.6KB)
• Staff Benefits (PDF, 254.1KB)
• MEH Privacy Notice (PDF, 138.0KB)
  
  

Apply online now

Further details / informal visits contact

Name Ian Newman Job title Digital & Transformation Project Manager Email address ian.newman4@nhs.net