Digital and Product Manager

First Bus; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading bus operator in London is seeking an exceptional IT Digital Manager to spearhead a digital transformation. This role involves overseeing the implementation of innovative digital solutions using Microsoft Power Platform and cloud technologies, leading a talented team, and driving efficiencies across the organization. Join First Bus to make a significant impact on urban mobility in one of the world's greatest cities.

Benefits

Transform transportation in London

Lead innovation in digital services

Work with leading-edge tech

Collaborate across the business

Make a significant impact

Qualifications

• Expertise in Microsoft Power Platform and automation tools.
• Experience with Azure, Snowflake, Matillion, and QlikSense.
• Proven knowledge of APIs, ETL/ELT pipelines, and cloud data architecture.

Responsibilities

• Lead development of low-code applications using Microsoft Power Platform.
• Drive AI and automation strategies to streamline business operations.
• Manage and scale a Snowflake Data Warehouse, integrating multiple data sources.

Skills

Microsoft Power Platform

Automation tools

APIs

Data-driven

Stakeholder management

Cloud data architecture

Continuous improvement

Tools

Azure

Snowflake

Matillion

QlikSense

Agresso

Trapeze

OpenPeople

Freeway EAM

Giro Hastus

Job description

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First Bus – London is one of the capital's leading bus operators, proudly delivering vital services for millions of passengers through Transport for London (TfL). Now, we're on an exciting digital transformation journey – and we're building something special.

We're launching a brand-new Digital Solutions team at the heart of our IT function, and we're looking for an exceptional IT Digital Manager to lead the charge.

This is your chance toshape the future of urban mobility.

As our IT Digital Manager, you'll drive the design, delivery, and management of cutting-edge digital solutions. From AI-driven automation to low-code platforms and cloud-based data pipelines, you'll modernise how we operate – and how London moves.

You'll lead a dynamic team of Data Engineers and Low-Code Developers, spearheading innovation that improves efficiency, empowers decision-making, and enhances experiences for both colleagues and customers.

Responsibilities:

Lead the development of low-code applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)

Drive AI and automation strategies to streamline business operations

Oversee data engineering pipelines with Azure Data Factory and Matillion ETL

Manage and scale a Snowflake Data Warehouse, integrating multiple data sources

Enable self-service analytics across the business using QlikSense

Collaborate with vendors and ensure seamless integration with core systems (Agresso, Trapeze, OpenPeople, Freeway EAM, Giro Hastus)

Build and lead a high-performing digital team, delivering projects through Agile and Waterfall methodologies

What You'll Bring

Technical Skills:

Expertise in Microsoft Power Platform and automation tools

Experience with Azure, Snowflake, Matillion, and QlikSense

Proven knowledge of APIs, ETL/ELT pipelines, and cloud data architecture

Leadership Qualities:

Strong experience managing cross-functional IT teams

Excellent stakeholder management and communication skills

Strategic thinking with a passion for solving operational challenges through tech

Mindset:

Curious, innovative, and committed to continuous improvement

Data-driven, detail-oriented, and results-focused

Confident navigating complexity in a fast-paced environment

Why Join First Bus –London?

Transform Transportation in London – Help shape the digital future of public transport in one of the world's greatest cities

Lead Innovation – Build and own a new digital function from the ground up

Use Leading-Edge Tech – Work with Power Platform, QlikSense, Snowflake, Azure Data Factory, and more

Collaborate Across the Business – Partner with industry leaders in IT, data, and operations

Make an Impact – Drive real change in how services are delivered and how people experience public transport