Digital and Data Support Assistant

Durham County Council; Spennymoor; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

27 days annual leave (rising to 32)

Local Government Pension Scheme

Flexible working

Job summary

Durham County Council is seeking a Digital & Data Project Support Officer to help drive data-driven decision making for Culture, Sport, and Tourism. You will work with the Project Manager to improve systems, manage digital content, and push forward our digital transformation in a public service setting.

You should have an NVQ4 in ICT or related subject (or substantial relevant experience) and be able to communicate technical concepts clearly.

Qualifications

• NVQ level 4 in ICT, Business or a related subject or substantial relevant experience.
• Strong data analysis and systems support experience.
• Clear communication of technical ideas to non-technical colleagues.

Responsibilities

• Drive service priorities with the Digital & Data team to support Culture, Sport and Tourism initiatives.
• Deliver high-quality data analysis to guide strategic decisions.
• Provide specialist system support and manage digital content across platforms.
• Champion digitisation and support the organisation's digital transformation.

Skills

Data analysis

Systems management

Digital content

Collaboration

Education

NVQ level 4 in ICT

NVQ level 4 in Business or related subject

Job description

Join our team as a Digital & Data Project Support Officer and help shape the future of Culture, Sport, and Tourism!

WHAT IS INVOLVED?

In this vital role, you will work closely with our Project Manager for Digital & Data to drive innovation, manage critical systems, and turn data into meaningful insights that power our services.

If you are a professional with a passion for data, systems management, and digital transformation, we would like to hear from you.

As a key member of our Projects and Performance team, your day-to-day responsibilities will bridge the gap between technology and public service.

Key Responsibilities:

• Drive Service Priorities: Collaborate with the Digital & Data team and the wider service to support, develop, and deliver core Culture, Sport, and Tourism initiatives.
• Deliver Powerful Insights: Conduct research and provide high-quality data analysis to guide strategic decision-making across the department.
• Master Our Systems: Provide specialist system support, manage digital content, and assist in the development of our key technological platforms.
• Champion Digitisation: Work alongside the Project Manager to streamline data management, solve information issues, and push our digital transformation forward.

You should be:

• A meticulous professional who loves working with data, systems, and digital content.
• A strong collaborator who thrives in a team environment and can communicate technical ideas clearly.
• A problem-solver ready to tackle data challenges and improve system performance.
• Someone enthusiastic about making a tangible impact on culture, sport, and tourism.
• Someone who delivers objectives with initiative, strong organisational skills, and a results-focused approach.

For further information regarding this post please contact Adrian Dee|[e-mail] arrange an informal discussion about the role.

WHAT WILL I NEED?

You should be Educated to NVQ level 4 in ICT, Business or a related subject to the role or substantial relevant experience.

Please refer to the attached Person Specification for the full criteria.

INTERVIEWS

Interviews will be held week commencing 30 November 2026.

Weoperatea guaranteed interview scheme for applicants that can show they meet all the essential criteria and haveindicatedthey have a disability, are a looked after young person, careleaveror a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefitson our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.