Digital and Data Support Assistant

North East Combined Authority; North East; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

27 days annual leave rising to 32

Job summary

North East Combined Authority invites applications for a Digital & Data Project Support Officer to help shape Culture, Sport and Tourism. You will work with the Project Manager for Digital & Data to drive innovation, manage critical systems and turn data into insights that power our services.

The role suits a meticulous data professional who thrives in a team, communicates technical ideas clearly, and is eager to contribute to public service.

Qualifications

• Educated to NVQ Level 4 in ICT, Business or related subject or substantial relevant experience.
• Strong data analysis and systems management skills to support digital projects.
• Ability to communicate technical ideas clearly within a public-service team.

Responsibilities

• Drive priorities with the Digital & Data team to deliver Culture, Sport and Tourism initiatives.
• Generate high-quality data analysis to guide strategic decisions.
• Provide specialist system support and manage digital content across platforms.
• Support digital transformation and streamline data management.

Skills

Data analysis

Systems management

Team collaboration

Technical communication

Education

NVQ Level 4 in ICT

Substantial relevant experience

Job description

Join our team as a Digital & Data Project Support Officer and help shape the future of Culture, Sport, and Tourism!

WHAT IS INVOLVED?

In this vital role, you will work closely with our Project Manager for Digital & Data to drive innovation, manage critical systems, and turn data into meaningful insights that power our services.

If you are a professional with a passion for data, systems management, and digital transformation, we would like to hear from you.

As a key member of our Projects and Performance team, your day-to-day responsibilities will bridge the gap between technology and public service.

Key Responsibilities:

• Drive Service Priorities: Collaborate with the Digital & Data team and the wider service to support, develop, and deliver core Culture, Sport, and Tourism initiatives.
• Deliver Powerful Insights: Conduct research and provide high-quality data analysis to guide strategic decision-making across the department.
• Master Our Systems: Provide specialist system support, manage digital content, and assist in the development of our key technological platforms.
• Champion Digitisation: Work alongside the Project Manager to streamline data management, solve information issues, and push our digital transformation forward.

You should be:

• A meticulous professional who loves working with data, systems, and digital content.
• A strong collaborator who thrives in a team environment and can communicate technical ideas clearly.
• A problem-solver ready to tackle data challenges and improve system performance.
• Someone enthusiastic about making a tangible impact on culture, sport, and tourism.
• Someone who delivers objectives with initiative, strong organisational skills, and a results-focused approach.

For further information regarding this post please contact Adrian Dee|[e-mail] arrange an informal discussion about the role.

WHAT WILL I NEED?

You should be Educated to NVQ level 4 in ICT, Business or a related subject to the role or substantial relevant experience.

Please refer to the attached Person Specification for the full criteria.

INTERVIEWS

Interviews will be held week commencing 30 November 2026.

Weoperatea guaranteed interview scheme for applicants that can show they meet all the essential criteria and haveindicatedthey have a disability, are a looked after young person, careleaveror a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefitson our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.