Digital and AI Solution Specialist

Diversifying.io; Basingstoke; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Digital and AI Solution Specialist to join their new team in Basingstoke. The role involves designing and deploying impactful AI and digital tools to enhance customer experience, requiring proven experience in AI/ML technologies. This position offers hybrid work options, a flexible benefits allowance, and a competitive salary.

Benefits

£450 flexible benefits allowance annually

25 days annual leave + bank holidays

Holiday buy/sell options

Generous pension scheme (up to 12% employer match)

Life cover

Flexible and hybrid working model

Recognition and wellbeing schemes

Qualifications

• Proven experience in designing and implementing AI and digital solutions.
• Strong understanding of AI/ML and data analytics.
• Excellent communication skills for explaining technical concepts.

Responsibilities

• Collaborate with stakeholders to identify business challenges.
• Design and implement bespoke AI and digital solutions.
• Maintain AI solution inventory and ensure effective tool utilization.

Skills

AI/ML technologies

Data analytics tools

Problem-solving

Communication

Collaboration

Job description

Sovereign Network Group (SNG) are setting up a brand-new Digital and Artificial Intelligence Team. We want to be able to leverage Digital and AI capability to drive innovation and improve customer and colleague experience. We're looking for a Digital and AI Solution Specialist to join our team in Basingstoke, working hybrid from home and the office 2 days per week

The Role

This is a hands-on, solution-focused role where you'll work closely with stakeholders, technology teams, and the wider organisation to design, develop, and deploy impactful AI and digital tools. Your input will be critical in identifying opportunities, researching emerging technologies, and recommending practical solutions that directly support SNG's strategic objectives.

What you'll be doing

• Collaborate with stakeholders and the Digital and AI Manager to identify and assess business challenges and opportunities.
• Research and evaluate digital and AI technologies, including potential third-party and in-house solutions.
• Design and implement bespoke AI and digital solutions aligned with business goals.
• Work cross-functionally with teams including data insights, software engineering, security, and solution design.
• Use data and analytics to inform model development and improve solution performance.
• Maintain an AI solution inventory and ensure existing tools are leveraged effectively.
• Share knowledge and raise AI awareness through documentation, updates, and best practice guidance.
• Support CI/CD and collaborate with CIO teams to ensure high standards in delivery and compliance.

What We're Looking For

• Proven experience in designing and implementing AI and digital solutions in a real-world business context.
• Strong understanding of AI/ML technologies and data analytics tools.
• Ability to solve complex problems using a structured, innovative, and outcome-focused approach.
• Excellent communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.
• A self-starter with a passion for technology and continuous learning.

What You Can Expect From Us

• £450 flexible benefits allowance annually
• 25 days annual leave + bank holidays (rising to 30 days with service)
• Holiday buy/sell options
• Generous pension scheme (up to 12% employer match)
• Life cover
• Flexible and hybrid working model
• Recognition and wellbeing schemes

About Sovereign Network Group (SNG)

SNG is one of the UK's largest housing associations, formed from the merger of Sovereign and Network Homes in October 2023. We manage over 84,000 homes and serve 210,000+ customers across the South East and South West.

We're committed to equality, diversity, and inclusion. At SNG, we believe you can be yourself—and we actively encourage applicants from all backgrounds to join us and help shape a better future.

If you're passionate about using AI and digital technologies to make a real difference, we'd love to hear from you

Advertised on behalf of Sovereign.