Digital Adoption Advisor

VWV Law; West of England; On-site; GBP 40,000 - 56,000; Full time

Job summary

VWV is seeking a Digital Adoption Advisor in our Bristol office to design and deliver onboarding programmes that introduce new joiners to the firm’s digital tools. You’ll create engaging training materials and provide ongoing support to help staff settle in and thrive in a modern legal environment.

You’ll run inductions for solicitors and support staff, adapt sessions for in-person or remote delivery, gather feedback, and collaborate with multiple departments to continually improve onboarding

Qualifications

• Experience in presenting and delivering onboarding/training sessions.
• Experience with legal-specific apps (time recording, dictation, case management, finance systems).
• Strong organisational skills and ability to plan onboarding programmes.
• Experience creating e-learning content with Adobe Captivate or similar tools.

Responsibilities

• Design and deliver onboarding programmes, workshops, and resources.
• Deliver IT inductions for solicitors and support staff.
• Provide refresher sessions and support training when software is updated.
• Collaborate with departments to ensure a seamless onboarding experience.
• Gather feedback and drive continuous improvement.
• Assist IT Support with onboarding queries and evaluate onboarding technologies.

Skills

Presentation skills

Training delivery

Organisational skills

Stakeholder collaboration

Tools

Adobe Captivate

Job description

Are you passionate about helping people succeed with technology? As a Digital Adoption Advisor at our leading law firm, you'll play a key role in welcoming new colleagues and ensuring they feel confident and empowered with our digital tools from day one. More than just delivering training, you'll help create a positive onboarding experience that enables people to thrive in a modern legal environment. If you're looking for a role where you can make a meaningful impact, this is your opportunity to support and shape the firm's digital journey.

About The Opportunity

As the Digital Adoption Advisor based in our Bristol office, you'll be responsible for designing and delivering engaging onboarding programmes, workshops, and resources that introduce new joiners to the firm's digital tools and technologies. This is a fantastic opportunity to create accessible and effective training materials while ensuring ongoing support is available to help new employees settle in and succeed. You'll showcase your ability to deliver engaging and informative IT inductions for solicitors and support staff, covering the software applications and systems used across the firm. You'll also provide refresher sessions for recently onboarded staff and support training delivery when new software is introduced or existing systems are upgraded. Working collaboratively with colleagues across departments, you'll help ensure a seamless onboarding experience for all new joiners. You'll gather feedback from employees and stakeholders to continually improve onboarding programmes and training effectiveness. Flexibility is important, as you'll adapt your training style and delivery methods to suit a variety of learning needs, whether sessions are delivered in person or remotely. Your contribution will support continuous improvement and help establish best practices for IT onboarding and digital adoption across the firm. Cross-functional support will also form part of your role. You'll assist IT Support with onboarding-related queries and work alongside other teams to assess and improve onboarding technologies and software solutions.

About You

You're someone who enjoys presenting and communicating with others, with the confidence to deliver engaging onboarding and training sessions both in person and remotely. Ideally, you'll have experience with legal-specific applications such as time recording, dictation, case management, and finance systems. Strong organisational skills and the ability to plan and coordinate onboarding programmes effectively are essential. Your experience creating e-learning content using tools such as Adobe Captivate or similar products will help you hit the ground running. You're motivated by helping others succeed and enjoy supporting new joiners as they adapt to new technologies and ways of working. You'll also be comfortable collaborating with stakeholders at all levels across the firm. If you're excited by the opportunity to combine training, technology, and people-focused support, this role is tailor-made for you. You'll have the chance to shape onboarding experiences that make a real difference, backed by a supportive team that values collaboration, innovation, and continuous improvement.

About Us

There are so many reasons to stop and explore VWV further. We're known for our friendly and welcoming culture where teamwork and collaboration are key. There's no pigeon-holing or glass ceilings here, just a professional yet relaxed culture where you can finally be yourself. We invite you to watch this short video on the right-hand side to see what our own people have to say about us. We're striving to be an inclusive employer, to create a workplace and environment that promotes and values diversity, where everyone, regardless of background, can reach their full potential. Contact our recruiter to discuss any adjustments needed so we can make this the best possible candidate experience for you.