Digital Admissions Adviser

Activate Learning; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a pioneering education group as a Digital Admissions Adviser in Reading. This permanent, full-time role offers a dynamic work environment where you will support student enrolment and provide exceptional customer service. Ideal for someone looking to enhance their skills in customer service and administration within the education sector. Enjoy competitive benefits including generous annual leave, pension schemes, and opportunities for professional growth.

Benefits

Competitive holiday

Excellent pension

On-site facilities

Monthly Staff Appreciation Awards

Wellbeing & Resources Groups

Health Cash Plan

Learning and Development opportunities

Flexible Working options

Generous Annual Leave

Free parking

Qualifications

• Excellent communicator with a proactive attitude.
• Strong IT skills, particularly in MS Office.

Responsibilities

• Support student enrolment and provide exceptional customer service.
• Resolve customer inquiries over the phone and through enquiries.

Skills

Communication

Attention to Detail

Organizational Skills

Problem Solving

Tools

MS Office

Job description

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Reference: MAY20258736

Expiry date: 22:59, Tue, 3rd Jun 2025

Location: Reading

Benefits: Competitive holiday, excellent pension and fantastic on site facilities

About the role: Digital Admissions Adviser

We are looking for a Digital Admissions Adviser to join our team to support with student enrolment.

We have an exciting opportunity available within our Contact Centre at our Reading College campus. In this role, no two days are the same. You will be joining our established team of friendly advisers to ensure we deliver and maintain an exceptional service to all customers, offering a first point resolution to customers over the phone and through enquiries.

This is an excellent opportunity for someone who is interested in expanding their skills in customer service and administrative support within the education sector, as well as a range of transferrable skills.

You may not have considered using your skills in this way before, so this could take your career and experience in a new direction and may also present opportunities longer term, to provide you with a varied and fulfilling career path.

This is a permanent, full time role based at our Reading college campus.

What do you need to be successful as a Digital Admissions Adviser at Activate Learning?

Being great with people and an excellent communicator is key to being successful in this role, having the ability to talk to our customers with ease, ensuring you always provide an excellent customer experience.

If you have great attention to detail and organisational skills, then a career with Activate Learning as a Digital Admission Adviser could be a great choice for you. In addition, you will have:

• Excellent IT skills: MS Office packages particularly Excel, Outlook, OneDrive and Teams
• A proactive attitude to problem solving and be target focused

You may not have considered using your skills in this way before, so this could take your career and experience in a new direction and may also present opportunities longer term, to provide you with a varied and fulfilling career path.

Who we are

Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.

We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.

Together, we will bring out the best version of yourself.

Why work with the Activate Learning Group?

Here are some of our benefits:

• Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.
• Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
• Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
• Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.
• Teaching Support: Tailored induction and development programs for teaching staff.
• Pension Schemes: Teacher pension scheme for Activate Learning staff.
• Generous Annual Leave: Up to 6 weeks paid leave.
• Flexible Working: Options include hybrid and remote, term time only, and flexible working patterns.
• Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
• On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.

Applicants should apply at the earliest opportunity, closed vacancies will prevent application form submission.

Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.

Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.

Note: Some positions may require a legally mandated health surveillance check for exposure to hazardous conditions.

Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage please contact the talent team directly.

Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter into an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.