Digital Account Manager

We are currently working with an award-winning communications agency at the heart of the arts, culture, and heritage sectors. Their clients include internationally renowned organisations such as Audible, Affordable Art Fair, World Book Night, and BookTrust, as well as much-loved festivals including Henley Festival, S.O.U.L. Fest, and Cliveden Literature Festival.

The Role:

The new Digital Marketing Account Manager/Senior Account Manager (dependent on experience) will have the opportunity to work on an incredible range of arts, culture & entertainment clients spanning books, music, visual arts, live events, prizes, exhibitions, festivals, and beyond. As an agency that lives and breathes all things culture, our client is looking for someone who shares a passion for books, culture, heritage, and the arts.

The ideal candidate will be a creative, social media savvy digital marketer, with a flair for design and creating memorable, visually striking consumer-facing campaigns. You will be an expert at account management, have proven experience in fostering strong client relationships, and possess a talent for copywriting and messaging.

Responsibilities of the Role:

1. Manage and execute marketing campaigns across various channels & media, including content creator campaigns.
2. Deliver paid social and search projects – including Meta, Google, and Amazon – and evaluate and share results.
3. Showcase effective visual and written communication skills through a portfolio of high-quality creative work.
4. Utilize digital & social analytics to inform strategies.
5. Communicate effectively with clients and team members, presenting ideas clearly.
6. Manage multiple projects & accounts in a fast-paced environment.

Experience and Skills:

1. Proven track record in digital marketing.
2. Excellent design skills, proficient in Adobe Creative Suite including InDesign.
3. Strong understanding of social media/digital marketing trends, tools, and best practices.
4. Excellent organisational and time management skills.
5. Calm and clear-thinking under pressure, with natural problem-solving ability.
6. High level of accountability and conscientiousness.

We are looking for someone with a growth mindset, a positive outlook, and who is willing to give anything a try. Flexibility and adaptability are essential, as is a passion for thriving in a fast-paced, high achieving environment. Resilience and tenacity are key, seeing all experiences as learning opportunities and valuing teamwork while celebrating colleagues’ successes.