Digital Account Manager

JR United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a dynamic and innovative agency as a Digital Account Manager, where you will play a pivotal role in shaping the digital presence of prominent entertainment brands. In this full-time position, you will be the primary liaison for clients, leading the development and execution of tailored digital strategies across platforms like YouTube, Instagram, and TikTok. Your expertise in digital account management will help drive audience engagement and growth, while your passion for storytelling and media will inspire creative content solutions. If you're ready for a challenge and want to work in a collaborative environment with a focus on entertainment, this is the opportunity for you!

Benefits

Private health insurance

Flexible work opportunities

Team social calendar

Enhanced parental leave

Qualifications

• 3+ years’ experience in digital account management, especially with entertainment brands.
• Strong understanding of YouTube and social media platform strategies.

Responsibilities

• Manage client relationships and ensure clear communication with internal teams.
• Lead strategic planning to drive audience growth and engagement.

Skills

Digital Account Management

YouTube Strategy

Social Media Management

Client Relationship Management

Content Strategy

Performance Analysis

Project Coordination

Communication Skills

Education

Bachelor's Degree

Tools

YouTube Analytics

Sprout

Tubular Labs

VidIQ

Job description

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At Be A Bear, we believe that every business needs a strong fan base to succeed. We treat every brand like it's a media owner and help them build their audience using owned, paid, and earned channels. With a focus on audience, we work with prominent brands such as Red Bull BC One, MTV,Channel 5, and Comedy Central.

Role Description

This is a full-time role as a Digital Account Manager at Be A Bear. As a Digital Account Manager, you will be the primary point of contact for the client across key social and YouTube projects, taking the lead on developing and implementing digital strategies.

Our clients include a range of major TV channels and entertainment brands, where we manage and grow their digital presence - with a particular focus on platforms like YouTube, Meta, Instagram, X, and TikTok.

The perfect candidate:

You’ve already got solid experience under your belt, including multiple years at an agency or media brand, but you’re hungry for a bigger challenge. You’ve helped TV channels or media brands grow digitally and you know how to build a roadmap - and stick to it.

You’re just as comfortable leading a team as you are facing clients - even when things aren’t going well.

You have hands-on experience with entertainment or broadcast brands, and you’re excited to push this expertise even further.

Role & Responsibilities:

• Managing client relationships and ensuring clear, consistent communication between clients and internal teams
• Leading strategic planning to deliver on client goals, driving audience growth and engagement
• Overseeing all aspects of digital content management, from scheduling and publishing to performance analysis and reporting
• Coordinating project delivery to ensure timelines, budgets, and expectations are met
• Collaborating with our wider creative, editorial, and insights teams to develop innovative content and platform strategies
• Creating channel and content strategies directly with clients, tailored to the entertainment and broadcast space
• Overseeing digital operations for media brands - so you need to know the difference between SVOD and AVOD!
• Focus on growing digital audiences around client content, including on YouTube, TikTok, Instagram and other emerging platforms
• Responsible for delivering client reports, providing insights, and recommendations
• Collaborating with the wider team to identify audience trends and optimise content strategies
• Monitoring competitor activity and wider entertainment and broadcast trends
• Strong written communication skills, with the ability to craft persuasive and strategic content
• Passion for entertainment, TV, and digital media
• A natural curiosity for new social tools, emerging platforms, and audience behaviour
• Excellent time management and project coordination skills

Requirements:

• 3+ years’ experience in digital account management, ideally with experience managing entertainment brand channels.
• Strong understanding of YouTube, social media platforms, and VOD/digital platform strategies
• Preferably experience with YouTube analytics, social media insights, and third-party tools like Sprout, Tubular Labs or VidIQ.
• Experience with Kid's Media is preferable.
• A passion for storytelling, media brands, and audience growth.
• Private health insurance
• Flexible work opportunities
• An awesome team social calendar
• Enhanced parental leave
• Part of a growing agency group

We hate generic cover letters - tell us about your favourite content when you apply.

Please send your application to [emailprotected] with the subject "Digital Account Manager".