Digital Account Manager

Craft

Leeds

On-site

GBP 35,000 - 52,000

Full time

14 days+

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Benefits offered by this job

25 days holiday + birthdays off

Company performance-based bonus scheme

Private health insurance

Free onsite gym

Summer parties

Job summary

A leading full-service digital agency in Leeds is seeking a Digital Account Manager to effectively manage web accounts and client relationships. This full-time role demands strong project management and communication skills, with a focus on delivering high-quality project outcomes. The ideal candidate is experienced in digital projects and possesses SEO and social media knowledge. Competitive benefits include health insurance and performance-based bonuses.

Qualifications

Experience working on website projects.
Ability to maintain strong client relationships.
Energetic and trustworthy with a team player mentality.
SEO, paid and social experience would be advantageous.

Responsibilities

Manage web-based accounts ensuring smooth operation.
Communicate effectively with clients and identify project needs.
Oversee multiple projects and troubleshoot any issues.
Identify blockers and provide timely solutions to keep projects on track.
Grow the client base by developing opportunities within existing accounts.

Skills

Experience on digital projects

SEO experience

Paid and social media experience

Strong communication skills

Team collaboration

Job description

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This range is provided by Craft. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Craft

The Company

This is a full-service digital agency that doesn’t just walk the walk when it comes to doing good - they really know how to look after their own and stay committed to delivering great work with purpose!

Ambitious and passionate about what they do, this is a great time to roll up your sleeves and join a highly regarded and award-winning team, working on projects for a variety of top-notch clients.

What’s on Offer?

25 days holiday + birthdays off
Company performance-based bonus scheme
Private health insurance
Free onsite gym
Summer parties!

The Position

With a contagiously positive attitude, you’ll lead the way by staying on top of each of your web-based accounts, making sure they’re running smoothly and efficiently. The management of web retainers is the core focus of this role, so you'll spend your time ensuring that each project is completed to the highest quality possible.

Dedicated and adaptable, you’ll cherish every opportunity you get to speak with your clients and help them achieve their goals. You’ll work closely with them, always maintaining an open line of communication and looking to grow and expand each account where possible.

You’ll spin multiple plates at once, keeping a beady eye on the finer details and your finger on the pulse of all moving parts to identify blockers and solutions that can ensure the short and long-term success of projects.

What We’re Looking For

Energetic and trustworthy, we’re looking for an individual who has experience working on digital projects, and we’re particularly interested in any website projects you’ve worked your magic on.

You’ll be a natural people person with an impressive drive to get the most out of everyone you work with - a real team player. You’ll have no qualms about getting stuck in yourself, eager to go that extra mile to ensure the very best work is delivered to your clients.

Excited to be a part of your client’s journey, you’ll be the type who really cultivates your relationships with them to deliver exactly what they need. Last but not least, SEO, paid and social experience would definitely come in handy here, too!

A more diverse team is a more creative team.

It’s our job to build teams of people, and we’re proud to bring together a global network of diverse talent.

All applicants will be considered without regard to race, nationality, religious persuasion, sexual orientation, sex, marital or parental status, physical ability, gender, or age.

Seniority level