Digital Account Manager

Better placed recruitment; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital marketing agency near Chester seeks an experienced Digital Account Manager to manage client accounts and lead multichannel campaigns. This role emphasizes client relationship management, strategic planning, and performance-driven execution. The ideal candidate will have a strong background in SEO, PPC, and Social Media Marketing. Competitive salary and hybrid working options are offered.

Benefits

Competitive salary based on experience

Hybrid working – 3 days in the Chester office, 2 days from home

25 days holiday + bank holidays

Ongoing training and development

Supportive team culture

Social events and wellbeing initiatives

Career progression opportunities

Qualifications

• Proven experience in a client-facing digital marketing role, ideally within an agency.
• Strong knowledge of SEO, Google Ads/PPC, and Social Media Marketing.
• Confident communicator able to build trust with clients.

Responsibilities

• Manage a portfolio of client accounts, leading strategic planning.
• Oversee the optimisation of campaigns across SEO, PPC, and Social Media.
• Prepare reports and communicate insights to clients.

Skills

SEO

Google Ads/PPC

Social Media Marketing

Client relationship management

Data analysis

Communication

Tools

Google Analytics

Search Console

Data Studio

SEMrush

Ahrefs

Meta Business Manager

LinkedIn Ads

Job description

Are you a results-driven digital marketer with a passion for client success and a strong background across SEO, PPC, and Social Media?

We’re working with a leading full-service digital agency based near Chester, currently seeking an experienced Digital Account Manager to join their growing team.

This is an exciting opportunity to become a key player in a collaborative agency environment where innovation, insight, and impact drive everything they do. You'll be the strategic link between clients and internal delivery teams, ensuring campaigns perform across all digital channels—with particular focus on SEO, paid media (PPC), and organic/paid social.

The Role:

As Digital Account Manager, you’ll manage a portfolio of client accounts, leading the strategic planning and execution of multichannel digital campaigns. You'll work closely with internal specialists across SEO, PPC, and Social, ensuring campaigns are data-driven, performance-led, and deliver measurable ROI.

This role balances client relationship management with a deep understanding of digital marketing performance metrics and best practices.

Key Responsibilities:

• Act as the primary point of contact for a portfolio of clients, building strong relationships and understanding their business goals.

• Oversee the planning, execution, and optimisation of campaigns across SEO, PPC, and Social Media (paid and organic).

• Collaborate with in-house specialists to align strategic goals and tactical delivery.

• Interpret campaign performance data, prepare detailed reports, and communicate insights and recommendations clearly to clients.

• Lead regular review meetings and performance updates with clients.

• Contribute to pitches, proposals, and onboarding of new clients.

• Stay current on industry trends and platform updates to ensure best-in-class strategies.

About You:

• Proven experience in a similar client-facing digital marketing role, ideally within an agency environment.

• Strong knowledge and practical experience of

  SEO, Google Ads/PPC, and Social Media Marketing (Meta, LinkedIn, etc.).

• Confident communicator with the ability to manage client expectations and build trust.

• Analytical mindset – comfortable working with data and drawing actionable insights.

• Highly organised, proactive, and commercially minded.

• Familiar with Google Analytics, Search Console, Data Studio, SEMrush/Ahrefs, Meta Business Manager, LinkedIn Ads, and other digital tools.

• A team player who enjoys working collaboratively across departments.

The Offer:

• Competitive salary, based on experience

• Hybrid working – 3 days in the Chester office, 2 days from home

• 25 days holiday + bank holidays

• Ongoing training and development

• Fun, creative and supportive team culture

• Social events and wellbeing initiatives

• Career progression opportunities in a growing agency