Digital Account Executive – Leading Digital Agency

Thomas Cook; Greater Manchester; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established digital agency is seeking a passionate Digital Account Executive to join its dynamic team. This role involves managing client communications, supporting account development, and collaborating with talented professionals in a creative environment. The agency prides itself on its innovative culture and commitment to quality, offering a supportive atmosphere for personal and professional growth. With flexible working hours, generous holiday allowances, and opportunities for skill development, this position is ideal for those eager to make a meaningful impact in the digital landscape. If you're driven and excited about digital strategy, this could be your next career adventure!

Benefits

30 days paid holiday

Pension contribution

Top of the range MacBook Pro

Personal development time

Regular socials

Free parking

Childcare voucher scheme

Free tea and coffee

Qualifications

• Excellent attention to detail and a passion for digital.
• Strong client servicing skills and ability to manage communications.

Responsibilities

• Manage daily communications with key clients and support account development.
• Assist in coordinating client requests and providing detailed reports.

Skills

Client servicing

Attention to detail

Excel

Data analysis

Communication

Education

Degree

Tools

Excel

Slack

JIRA

Google Sheets

Job description

Skylab is a digital agency specialising in digital strategy and web software development. We are looking for an experienced Digital Account Executive with a passion for digital to join us.

This is a key role as part of the senior team at Skylab, working closely with lead and senior developers, digital strategists, senior project managers and account directors.

Founded in 2005, we are now firmly established as one of the leading digital innovation agencies in the country and were voted one of the UK’s top ten Future Leaders by Creative England, out of a field of over 500 creative businesses.

We are based near Media City in Trafford Park Village, Manchester and we are growing our team, delivering work on behalf of key clients on multi-year projects.

Skylab has a talented team, a great culture, great clients, creates world-class work and has digital innovation at its core. We care greatly about both the quality and the craft of our work.

Not everything below is essential, as long as you have a lust for knowledge.

We will happily talk to you about your natural strengths and also the areas that you are keen to improve.

Skylab is a wonderful journey and we are here to help you every step of the way.

CULTURE & VALUES

We believe in:

1. Happy staff.
2. Creating world-class work, on a world stage.
3. Creating a family atmosphere.
4. A strong focus on work-life balance.
5. Having a great environment that is definitely not corporate.
6. An open-door policy with the CEO.

WHAT WE OFFER

A competitive salary based on experience.
Flexible working hours to avoid traffic or help with family duties.
30 days paid holiday (22 + 8 UK national holidays).
Pension contribution.
A top of the range MacBook Pro with a high-quality second monitor.
Personal development time to improve your individual skills in any area you choose.
Time dedicated to exploring new technology and ways of working.
Regular socials and bi-annual company away days.
Fast, dedicated and uncontended fibre connection.
Free parking.
Free secure storage for bicycles & motorbikes.
Shower for cyclists, runners and gym users.
Free tea, coffee and other treats.
Free eye tests.
Childcare voucher scheme to reduce childcare costs.

WHAT WE’RE LOOKING FOR

Day to day routine

You will work closely with the Digital Account Director covering all aspects of the daily running and servicing of the account portfolio, your focus will be to assist in the following areas:

1. Managing the day to day communications with key clients
2. Feeding the studio with client requests
3. Delving into the detail with invaluable reports
4. Supporting the Account Director with client servicing and account development
5. Helping the Studio Manager co-ordinate client requests

In your pursuit of excellence, you will need to have a high tolerance for Excel, Slack, JIRA, Google Sheets and online documents.

Education

If you have a degree, GREAT! More importantly, you need to have great attention to detail, determination, pride in your work, but more important than any of that… you need to really CARE about what YOU do!

Skills and experience

At Skylab we build stuff; it’s technical, it’s fascinatingly interesting and it’ll keep you on your toes with a steep learning curve. But if you’re passionate about digital and client servicing – it’s everything you’ll need.

If you know what PHP is, if you have some understanding of how websites come together, if you think you're good at Excel and you love numbers and data and have the drive to succeed, then please send us your CV today.

SALARY

Competitive salary depending on experience and ability.

AND FINALLY…

Please tell us why you want to be our new Digital Account Executive and what you can add to our offering of digital strategy and production.

Please send your covering letter and CV to [e-mail].

Good luck… and no agencies, please.