Digital Account Director

Got The T-Shirt; Leeds; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Flexible approach

Job summary

Got The T-Shirt, a Leeds-based digital agency, seeks an Account Director or Senior Account Manager ready to step up to the role, leading a portfolio of national clients across performance marketing and digital strategy.

You’ll drive senior conversations, identify growth opportunities and connect marketing activity to business impact, while mentoring junior team members and collaborating with paid, search, data and activation specialists.

Qualifications

• Experience leading senior conversations with clients.
• Background in performance marketing and digital media.
• Commercial awareness with forecasting, scoping and profitability.

Responsibilities

• Lead senior client relationships across retained accounts.
• Drive strategic planning, growth conversations and performance reviews.
• Translate marketing performance into clear commercial outcomes.
• Work with paid, organic and other digital channels.
• Support forecasting, commercial planning and account profitability.
• Mentor junior client services team members.
• Contribute to pitches, proposals and wider agency growth initiatives.
• Spot opportunities to grow client partnerships and expand services.

Skills

Client leadership

Performance marketing

Digital strategy

Stakeholder management

Job description

We’re working with a leading and very well-established digital agency in Leeds, that is looking for a commercially-minded Account Director (or a Senior Account Manager who is ready to make that step up) to lead a portfolio of national clients across performance marketing and digital strategy.

This is a great opportunity for someone who’s already comfortable leading senior conversations, spotting growth opportunities and helping clients connect marketing activity to proper business impact.

You’ll be the trusted partner for your clients, helping them make sense of performance, shape clear digital plans and get the very best from the specialist teams around you. You’ll work closely with experts across paid media, search, data and digital activation, while also supporting and developing junior members of the client services team.

A great move for someone who enjoys the balance of strategic client leadership, commercial thinking and enough hands-on digital knowledge to ask the right questions.

What You’ll Be Doing

• Leading senior client relationships across a portfolio of retained accounts
• Driving strategic planning, growth conversations and performance reviews
• Translating marketing performance into clear commercial outcomes
• Working closely with specialist teams across paid, organic and wider digital channels
• Supporting forecasting, commercial planning and account profitability
• Managing and mentoring junior client services team members
• Getting involved in pitches, proposals and wider agency growth initiatives
• Spotting opportunities to grow client partnerships and expand services

What You’ll Bring to the Table

• Strong agency-side client leadership experience
• A background in performance marketing and digital media
• Confidence managing senior and sometimes complex stakeholder relationships
• Commercial awareness, including forecasting, scoping and profitability
• Experience leading strategic conversations with clients
• Experience mentoring or managing team members
• Commercially curious — you can connect marketing performance to business goals
• Clear and collaborative — clients and internal teams know where they stand
• Proactive and solutions-focused — you spot opportunities, not just problems
• Strategic, but still close enough to the work to understand what’s really going on
• Positive, calm and confident in the room

Why Apply?

• Join a well-established, growing agency with ambitious plans
• Step into an Account Director role with genuine influence
• Be part of a collaborative, down-to-earth team
• Work across integrated digital campaigns and well-known brands
• Hybrid working and a flexible approach
• Take on real ownership without disappearing into layers of process

Sound like the kind of move that gives you more room to lead?

If you’re an Account Director who enjoys building strong client relationships, making sense of digital performance and helping accounts grow in the right way, this could be a very good next step.