Digital Accessibility Specialist, Senior Associate

JPMorgan Chase & Co.; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

J.P. Morgan is seeking a Digital Accessibility Specialist in London to ensure our digital products are accessible to all users. You will work with developers and designers across web and mobile apps, applying standards and tests to remove barriers and improve inclusion.

You will collaborate with Product and Technology teams, contribute to Salt design system, and advocate accessibility across the organization while coaching colleagues in inclusive design practices.

Qualifications

• 3+ years of experience in digital accessibility
• Hands-on accessibility testing with assistive tech
• Working knowledge of HTML, CSS and JavaScript
• Willingness to learn and grow in accessibility
• Ability to work across tactical and strategic initiatives
• Strong communication and collaboration skills
• Comfort with GitHub and open-source workflows

Responsibilities

• Conduct digital accessibility testing of Salt design system components, mobile apps, websites and content
• Identify barriers based on WCAG 2.1 and regulations (ADA, Section 508, EAA) and suggest solutions
• Document accessibility issues with actionable remediation recommendations
• Collaborate in GitHub-based projects, code reviews and issue tracking
• Provide guidance on accessibility techniques and advocate for inclusive design
• Identify and drive improvements using data on accessibility issues

Skills

Digital accessibility

Accessibility testing

HTML

CSS

JavaScript

WCAG 2.1

ARIA

GitHub

Tools

GitHub

Job description

Job Description

Organization Description

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Employer Description

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

Job Description

As a Digital Accessibility Specialist within the Corporate & Investment Bank (CIB) at JPMorgan Chase, you will help ensure that every person, regardless of ability, can fully use our digital products and services. You will work with developers and designers across a variety of web and mobile applications, including our open-source Salt design system, to remove the barriers that prevent people from having an equal experience. You will apply and continue to develop your knowledge of digital accessibility standards, testing methodologies, and assistive technologies. Working alongside experienced accessibility leads, you will support Product and Technology teams in creating digital products that put users first and conform to accessibility standards.

Key Responsibilities

• Conduct digital accessibility testing of Salt design system components, mobile applications, websites, and content using assistive technologies and manual evaluation techniques.
• Identify accessibility barriers based on WCAG 2.1 standards and compliance with applicable regulations including the ADA, Section 508, and the European Accessibility Act (EAA), and suggest potential solutions.
• Document accessibility issues and findings with clear and actionable recommendations for remediation.
• Navigate and collaborate within GitHub-based projects, including participating in code reviews, issue tracking, and component-level accessibility evaluations.
• Find compliant and creative solutions to accessibility challenges while working within provided constraints such as design system patterns, existing frameworks, and technical limitations.
• Participate in planning and stand-up meetings, collaborating with cross-functional teams including developers, designers, and product managers to address accessibility concerns.
• Provide guidance and support on accessibility techniques, and communicate requirements to advocate for inclusive design.
• Advocate for accessibility within the organization and promote a culture of inclusivity, including coaching colleagues in one-on-one, small group, or large forum settings.
• Identify, report, and drive improvements to product features by using data on accessibility issues within products.

Required Qualifications

• 3+ years of experience in digital accessibility, related programs, or functions.
• Hands-on experience conducting accessibility testing with assistive technologies (for example screen readers, magnifiers, alternative input devices, etc.)
• Working knowledge of core web technologies: HTML, CSS, and JavaScript.
• A willingness to learn and grow in accessibility, with a collaborative approach to problem-solving.
• Demonstrated ability to work across tactical and strategic initiatives.
• Initiative and autonomy coupled with an ability to function successfully as part of a team (in person and virtual).
• Good communication and collaboration skills, able to present status, facts, thoughts, and ideas in a clear and organized manner.
• Comfort working with version control systems (e.g., GitHub) and contributing to collaborative, open-source workflows.

Preferred Qualifications

• Experience working within or contributing to a design system.
• Familiarity with ARIA authoring practices and common accessible design patterns.
• Creative problem-solver who can balance compliance requirements with user experience goals.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.