DIGIBA Test Manager

Role Title: DIGIBATest Manager

Duration: contract to run until 31/07/2025

Location: Sheffield, Hybrid 3 days a week onsite, 2 days remote

Rate: up to GBP519.75 p/d Umbrella inside IR35

Role purpose/summary

• The Wholesale Existing to Bank Journey vision is to provide a data and analytics driven approach. This will:
• retire the current time based periodic review schedule
• move to an intelligence led trigger based CDD review
• digitise the client experience

Within this transformation there are 5 domains of change: Customer and Staff Channels; Integration Services; Case Management & Workflow; Regulatory & Controls Improvements; and Client Data and Policy Implementation.

The primary deliverables for Customer Account Risk technology will be focussed on Client Data and Policy Implementation. The objective is to deliver a converged solution to:

• source trusted data
• establish common identifiers and hierarchies
• enable STP
• provide an automated policy engine driving decisions and outreach requirements
• integrate with an automated screening solution and document management service.

The technology stacks impacted are:

• Customer Review Tool (CRT) - CMB & RBWM operations tool that enables the conduct of due diligence for all New and existing client customer types in line with global line of business policy. Live in all 38 WPB markets & CMB sites
• Central Triggers Utility - CTU Triggers periodic reviews on clients based on policy and other data changes or scenarios that would potentially trigger a client review. No Front End.
• Next Generation Tool - GBM client due diligence tool that enables the conduct of due diligence for all New and existing client customer types in line with global line of business policy live in all GBM markets

Key Requirements:

The Test Engineering job is responsible for requirements, traceability, tooling, designing, automating and executing test strategies and test plans for Products/Services.

This role will carry out some or all of the following activities:

• Software testing using various methods and tools
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality
• Quality assurance automation ensuring that the test strategy also takes into account the test data, environments and non-functional testing relevant for Products/Services
• Compliance with all relevant controls and standards
• Work with Ops and Dev Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) and any design related issues are identified during testing, and addressed in a timely manner prior to implementation
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
• Responsible for automating the testing within the DevOps pipeline driving a culture of continuous improvement
• Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable
• Must understand concepts such as Continuous Delivery, TDD & BDD, code coverage metrics
• Any previous experience with JIRA, Confluence, Jenkins, Github
• Previous experience using Git
• Experience with IntelliJ IDEA or similar
• Any experience with build tools such as Maven or Gradle
• Any previous experience with Java
• Familiarity with common testing frameworks such as Junit, Selenium, Cucumber
• Experience in manual software testing, eg exploratory testing

Key technical skills required:

• Test automation
• Cucumber
• QTP
• Selinium