The post holder will support the department of Nutrition and Dietetics in the provision of a high quality, comprehensive and efficient administration and support service. They will liaise and work with the Administration Service Co-ordinator and/or the Dietetic Team Leader to ensure the smooth running of clinical dietetic services such as clinics, home visits and group education.
The post holder will act as a point of contact for users of the service e.g. individuals from inside and outside the University Health Board, patients and members of the public.
Key Responsibilities:
Answer ward phone calls and record the information in the Ward Call spreadsheet.
Send out letters to patients.
Print new referrals from admin email and electronic mailboxes.
Enter data into the relevant spreadsheet and computer systems.
Collect and distribute internal and external mail for the department.
General photocopying, filing and appropriate disposal of confidential documents.
Filling of patient records cards when they are returned to the site.
Pull record cards for clinics and prepare them for internal posting / pick up.
Input new non-electronic referrals into the computer system.
Review and maintain stock levels of administrative resources.
Review and maintain stock levels for any material required for patient record cards (e.g. printing inserts to maintain levels).
Audio-typing of letters when required.
Collect letters from the printer and envelope them ready for posting.
Print, organise and prepare packs for service delivery.