Diesel Mechanic - Field Service Technician

ZipRecruiter; Lancaster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A John Deere dealership is seeking a Field Service Technician to repair and maintain various types of equipment. The ideal candidate will have a strong customer service focus and at least 5 years of relevant experience. Responsibilities include diagnosing malfunctioning equipment, maintaining service vehicles, and working independently. This full-time position offers a comprehensive benefits package, including bonuses and training opportunities.

Benefits

Bonus Program

Training through John Deere University

Tool Reimbursement

Comprehensive employee benefits

Referral Bonus

Earned PTO

Qualifications

• Minimum of 5 years of related experience and/or training.
• Flexibility to work varying schedules and respond to after-hours calls.
• Ability to assemble and perform maintenance functions.

Responsibilities

• Repair and maintain electric, diesel, and gasoline equipment.
• Diagnose malfunctions and plan work procedures.
• Keep work area clean and perform housekeeping duties.

Skills

Strong customer service skills

Excellent communication skills

Strong organizational skills

Education

High school diploma or GED

Associates degree or equivalent

Tools

Basic computer skills

Own and maintain own tools

Job description

Job Description

Who We Are

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in various industries such as commercial, construction, agricultural, and consumer markets. United Ag & Turf is committed to providing exceptional customer service across all departments, including parts, sales, and service.

We see great opportunities in the Northeast to expand the John Deere brand. We are investing in new facilities, upgrading operations, and hiring talented, hardworking individuals. As a sister company to United Construction & Forestry, we offer extensive career growth and advancement opportunities. Join us now—this is just the beginning.

What You’ll Get

• Bonus Program
• Training through John Deere University
• Tool Reimbursement
• Comprehensive employee benefits including medical, dental, vision, and 401K Match
• Referral Bonus
• Earned PTO
• Employee Assistance Program
• Paid Company holidays
• Company Paid Life Insurance
• Great Work/Life Balance
• Opportunities for advancement

Job Type: Full Time

Schedule: Monday – Friday, 1st shift; Saturdays as needed

United Ag & Turf NE is seeking a Field Service Technician responsible for repairing and maintaining electric, diesel, and gasoline industrial, construction, and forestry equipment. The role involves working independently and outside the shop, supporting the Service department in a professional, safe, and timely manner.

What You’ll Do

• Read job orders and observe equipment in operation to diagnose malfunctions and plan work procedures.
• Install fuel injection nozzles and pumps, recharge batteries, and replace transmissions, hydraulic systems, and components.
• Inspect protective guards, bolts, and safety devices on equipment.
• Fabricate lifting or towing attachments, hydraulic systems, shields, or other devices per blueprints or schematics.
• Replace tires, undercarriages, and agricultural equipment attachments.
• Provide detailed descriptions of work performed on work orders.
• Maintain and care for shop tools and equipment.
• Keep work area clean and perform housekeeping duties.
• Follow all safety procedures to ensure safe work practices.
• Read schematics for operating specifications and evaluation requirements.
• Test units for conformance with operating standards.
• Ensure new and used equipment is in good working condition.
• Maintain assigned service vehicle, including cleanliness and inspections.
• Operate a company vehicle in compliance with all laws.

Requirements

• Own and maintain own tools (specialty tools provided by dealership)
• Basic computer skills
• Ability to assemble and perform maintenance functions
• Flexibility to work varying schedules and respond to after-hours calls
• Strong customer service skills
• Excellent communication skills, both oral and written
• Strong organizational skills
• Associates degree or equivalent from a two-year college or technical school
• Minimum of 5 years of related experience and/or training, or equivalent combination of education and experience

Education

• High school diploma or GED

Physical Requirements

• Stand for long periods, bend, crawl, and lift parts up to 50 pounds
• Operate equipment on uneven terrain and on agricultural/construction sites
• Operate a motor vehicle during day and night
• Use hands for handling, typing, and feeling; reach; talk; hear; sit; stand; walk