Dialysis Clinic Manager: Lead Care & Operations

Renal Services Ltd; Bilston; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Company Pension Scheme

35 days’ paid leave

Life Assurance to 3x annual salary

Retail discount scheme

Job summary

DaVita UK is seeking a Clinic Manager for the Bilston dialysis clinic to lead nurses and support staff in delivering high-quality, patient-centred care. You will manage day-to-day clinical, administrative and operational activities, ensuring a seamless patient journey and an inviting environment for clients.

As Clinic Manager you’ll liaise with NHS Trusts and the CQC, implement quality-improvement processes, onboard new teammates, and foster positive relationships with patients while maintaining

Qualifications

• Be a Registered Manager with the Care Quality Commission or willingness to become one.
• Have full NMC registration with appropriate nursing qualifications.
• Previous clinical leadership experience in an outpatient haemodialysis setting.
• Engaging communication skills and a friendly demeanour to connect with a diverse team and patients.

Responsibilities

• Overall leadership and operations management of the clinic.
• Providing a seamless patient journey and inviting environment for clients through all touchpoints.
• Liaising with external organisations such as NHS Trusts or the CQC with support of the Regional Manager.
• Implementing new processes to drive quality improvements within the clinic.
• Onboarding new teammates effectively alongside the wider team.
• Develop positive relationships with patients and handle complaints.
• Ensuring compliance with all clinical, governance and regulatory systems and policies.
• Maintaining accurate records and timely report submissions.

Skills

Leadership

Communication

Organisation

Team engagement

Education

NMC registered nurse

Care Quality Commission Registered Manager

Job description

DaVita UK is seeking a Clinic Manager for the Bilston dialysis clinic to lead nurses and support staff in delivering high-quality, patient-centred care. You will manage day-to-day clinical, administrative and operational activities, ensuring a seamless patient journey and an inviting environment for clients.

As Clinic Manager you’ll liaise with NHS Trusts and the CQC, implement quality-improvement processes, onboard new teammates, and foster positive relationships with patients while maintaining