Diagnostic Technician

TN United Kingdom; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an experienced Diagnostic Technician to join their dynamic Service Department. This role offers a chance to work in a highly successful dealership, where your skills will be recognized and valued. You will be responsible for maintaining vehicles to high standards, conducting inspections, and ensuring customer satisfaction through effective diagnostics. With a comprehensive benefits package and a commitment to employee development, this position provides an excellent opportunity for growth in your automotive career. Join a team that values diversity, integrity, and collaboration, and make a meaningful impact in the automotive industry.

Benefits

31 days holiday per year

Recommend a Friend Scheme

Discounted days out

Retail discounts

Fully funded qualifications

Manufacturer-specific training

24-hour Employee Assistance Programme

Pension scheme contributions

Customer referral payments

Qualifications

• Relevant formal qualification in vehicle repair is essential.
• Previous diagnostic experience is desirable.

Responsibilities

• Maintain vehicles to high standards and conduct inspections.
• Ensure all Vehicle Health Checks and paperwork are accurate.

Skills

Diagnostic and fault-finding experience

Attention to detail

Health and safety awareness

Education

City & Guilds / NVQ Level 3 in Vehicle Repair

Job description

Job Description for Diagnostic Technician at Lincoln Dealership

Are you looking for a new challenge with a highly successful Main Dealership where your contribution is recognised?

Our Lincoln dealership is seeking an experienced Diagnostic Technician to join our Service Department team!

Minimum Requirements

• Relevant formal qualification (City & Guilds / NVQ Level 3) in vehicle repair
• Desire to work for a company that invests in your career

Benefits

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

• 31 days holiday per year (including Bank Holidays), increasing with length of service
• Recommend a Friend Scheme
• Discounted days out with family and friends
• Retail discounts on shopping and dining
• Fully funded, nationally recognised qualifications
• Manufacturer-specific training
• Salary Finance
• 24-hour Employee Assistance Programme and Mental Health First Aiders
• Team member pension scheme contributions
• Customer referral payments for friends & family

Role Responsibilities

You will spend most of your time in our workshop maintaining vehicles to high standards, conducting inspections, repairs, and services, and liaising with Service Advisors and customers. You will ensure all Vehicle Health Checks are completed, paperwork is accurate, and all jobs are completed within agreed timeframes, maintaining high productivity. Diagnostics and road testing are also key to exceeding customer expectations.

Key Responsibilities

• Technical Knowledge: Maintain high technical knowledge and comply with manufacturer training
• Efficiency: Maintain high overall efficiency (hours sold vs. hours attended)
• Quality: Uphold company and manufacturer quality standards, minimize repeat repairs
• Standards: Keep work area, tools, and equipment to high standards, comply with health and safety regulations, and protect customer vehicles

Working Hours

Monday to Friday, 08:30 to 17:00, with flexibility where possible.

Candidate Profile

The successful candidate will have:

• A relevant formal qualification (City & Guilds / NVQ Level 3) in Vehicle Repair
• Previous diagnostic and fault-finding experience (desirable)
• A full valid UK driving license
• A flexible approach, ability to meet deadlines, and work as part of a team
• Excellent attention to detail
• Awareness of health and safety procedures

Why Choose Us?

At Pentagon, we value diversity and inclusion, fostering a workplace where every individual is respected and empowered. Our values include trust, respect, integrity, and communication, helping us create a positive, collaborative culture. We believe embracing diverse perspectives drives meaningful change and a more inclusive automotive industry.