Diagnostic Technician

Lookers; Birmingham; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading automotive retailer in Birmingham seeks a Senior or Diagnostic Technician to perform mechanical and electrical diagnostics. The ideal candidate will have an NVQ Level 3 in Light Vehicle Maintenance and Repair and experience in the automotive industry. This role offers a competitive salary and excellent opportunities for career progression within a supportive team environment. Additional perks include generous leave and health benefits.

Benefits

Competitive salary

Generous annual leave

Enhanced family leave

Access to discounted technology

Dental insurance

Travel insurance

Qualifications

• Minimum NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent.
• Motor industry experience (brand or non-brand).
• Valid UK driving license is required.
• Previous experience as a Senior or Diagnostic Technician.

Responsibilities

• Perform mechanical and electrical diagnosis using brand-specific tools.
• Collaborate with the Master Technician on complex issues.
• Advise customers on additional work required.
• Road test vehicles to identify faults.

Skills

Mechanical diagnosis

Electrical diagnosis

Team collaboration

Customer advisory

Education

NVQ Level 3 in Light Vehicle Maintenance and Repair

Tools

Brand-specific diagnostic tools

Job description

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Salary: up to £44,600 OTE (including a basic up to £36,000, plus an additional £2,000 for EV qualification and bonus). Overachievement bonus available!

Our Service team at Vauxhall Birmingham is recruiting for a Senior or Diagnostic Technician to join their workshop. You will work alongside experienced technicians, performing mechanical and electrical diagnosis according to manufacturer guidelines, and liaising with the Master Technician for guidance on complex issues.

This is a great opportunity to learn from an excellent team at Vauxhall, with ongoing support, working on prestigious vehicles. We offer excellent career progression and training, including manufacturer accredited schemes and Hybrid & Electric training to advance your career.

Responsibilities:

• Perform mechanical and electrical diagnosis using brand-specific diagnostic tools according to manufacturer guidelines.
• Collaborate with the Master Technician on complex issues.
• Work with the manufacturer's technical team when guidance is needed.
• Advise customers or manufacturers on additional work required.
• Road test vehicles with customers to identify faults.

Qualifications:

The ideal candidate will have a minimum NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full UK driving license. Previous experience as a Senior or Diagnostic Technician is required, and an EV qualification is desirable. You should be self-motivated, supportive of your team, ambitious, eager to learn, and committed to high standards for all vehicles.

About us:

We are one of the top three automotive retailers in the UK, representing 32 manufacturer brands, with over 150 dealerships across the UK and Ireland.

We value our people and invest in a comprehensive rewards and benefits package to support your career, wellbeing, and personal life.

Core Benefits:

• Competitive salary with structured pay scales and progression opportunities.
• Generous annual leave, increasing with service.
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks for paternity leave.
• Access to Techscheme for discounted technology purchases with flexible payments.
• Eyecare vouchers for vision care.
• Smart Health – 24/7 GP access for mental and physical wellbeing.
• Dental insurance for routine and unexpected dental treatments.
• Critical illness cover for support during challenging times.

Financial Wellbeing:

• MyView PayNow – access part of your salary early, with tools to manage your finances.
• Will writing and planning services.
• Flexible life assurance options and partner plans.
• Discounted gym memberships for an active lifestyle.
• Travel insurance for peace of mind.
• Home and technology vouchers.
• Exclusive retail and lifestyle discounts via bYond card.

We are committed to providing manufacturer brand and management training to support career growth. We celebrate success at all levels.

We are an equal opportunities employer, fostering a discrimination-free, inclusive environment where everyone can thrive.

If your application is successful, relevant employment checks will be conducted, including employment history, address, credit, criminal record, and driving license verification if applicable. All offers are subject to a 6-month probation period.