Diagnostic/ Master Technician

Yeomans; Exeter; On-site; GBP 30,000 - 40,000; Full time

Job summary

A family-run automotive group in Exeter is seeking an experienced Diagnostic/ Master Technician to join their team. You'll be responsible for diagnosing complex systems, ensuring high-quality repairs, and coaching fellow technicians. The ideal candidate is Level 3 qualified, passionate about their work, and an effective communicator. This role offers a competitive salary, training opportunities, and a supportive team environment.

Benefits

Competitive salary

Training opportunities

Supportive team culture

Qualifications

• Accredited as a Diagnostic or Master Technician.
• Excellent problem-solving skills and attention to detail.
• Strong organizational skills and effective time management.

Responsibilities

• Diagnose complex systems and perform routine service and repairs.
• Ensure quality, first-time fix repairs for outstanding customer experience.
• Provide technical assistance and coaching to colleagues.

Skills

Problem-solving

Communication

Organizational skills

Education

Level 3 qualified vehicle technician

Job description

Diagnostic/ Master Technician - Yeomans Citroën Exeter

Are you an accredited Diagnostic or Master Technician with a passion for problem-solving? We have an exciting opportunity for a skilled professional to join our dynamic workshop team at Yeomans Citroën in Exeter.

Yeomans Group is a family-run business with 35 sites across Devon, Hampshire, West Sussex, Surrey, and East Sussex. This is an excellent chance to grow your career with a well-established company. You’ll be a key player in our aftersales department, tackling complex vehicle issues and ensuring every customer who visits our Citroën dealership feels confident and cared for.

The Role

• Diagnose complex systems and perform routine service and repairs across our vehicle range.
• Ensure every repair is a quality, first-time fix to provide an outstanding customer experience.
• Provide guidance, coaching, and technical assistance to your colleagues.
• Communicate with customers to understand their issues and provide clear resolutions.
• Develop your skills and knowledge to stay up-to-date with all the latest vehicle technologies.
• Complete video vehicle health checks to highlight any issues and opportunities.
  
  

About You

• We are looking for a highly skilled technician who is passionate about their work and committed to quality.
• You must be a Level 3 qualified vehicle technician.
• You have excellent problem-solving skills and a strong attention to detail.
• You are a great communicator, able to explain technical information clearly to customers and colleagues.
• You have strong organizational skills and can manage your time effectively.
  
  

Why Join Us?

At Yeomans, we believe in investing in our people. We're a progressive business with a supportive team culture that values collaboration and development. We're committed to providing training opportunities to help you build your skills and progress your career. We offer a competitive salary and a modern, engaging place to work.

If you are ready to drive your career forward with a leading brand, we would love to hear from you. To apply, please send your CV and a brief covering letter to us, explaining why you are a great fit for this role: [e-mail]

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