Diabetes and Endocrine Medical Secretary/Administrator

Salisbury NHS Foundation Trust; Salisbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Salisbury seeks a Diabetes and Endocrine Medical Secretary/Administrator. The role requires excellent communication skills, organizational abilities, and proficiency in IT. Candidates should have relevant administrative experience and must meet GCSE qualifications in English and Maths. The position offers numerous benefits including generous holiday entitlement and on-site facilities.

Benefits

27+ days holiday

Pension scheme

On-site health and fitness club

Qualifications

• Experience working in an administrative environment.
• Strong aptitude in the use of Microsoft office and other administration systems.
• Ability to work with confidential information.

Responsibilities

• Provide an effective and well-organized administrative service.
• Prioritize and manage own workload quickly and accurately.
• Communicate appropriately with patients facing difficulties.

Skills

Communication skills

Organizational skills

IT skills

Education

GCSE Grade C / 4 or equivalent in English Language

GCSE Grade C / 4 or equivalent in Maths

Tools

Microsoft Office

Job description

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Diabetes and Endocrine Medical Secretary/Administrator, Salisbury

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Client:

Salisbury NHS Foundation Trust

Location:

Salisbury, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

572294ce63d2

Job Views:

5

Posted:

13.08.2025

Expiry Date:

27.09.2025

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Job Description:

Job overview

The Endocrine and Diabetes team has a new and exciting opportunity available for someone with the appropriate skills and experience to join our friendly, fast paced and proactive service . This is a varied and interesting role within a friendly department. The post holder will be expected to contribute to the provision of the highest standards of patient care.

You will have excellent communication skills and will have a flexible approach to working within the team. Responding effectively to enquiries from the general public, service users and other colleagues.

This role is varied and busy and we are looking for a forward thinker, who can adapt to change and be responsive in supporting the administrative needs of the clinicians within the department .

You will be educated to GCSE English and Maths A-C or equivalent, be computer literate and able to type at a good pace and accurately.

Main duties of the job

Providing an effective and well-organised administrative service and for meeting the changing priorities within the department.

To work independently, prioritising and managing own workload quickly and accurately, responding effectively to the needs of the department(s).

Communicate appropriately with patients who may be fearful, aggressive or havesensitive concerns needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients.

Update RTT in accordance with Trust guidelines. Participating in data management utilising PAS and other departmental patient
databases.

Please read the job description for an in depth look at tasks and duties.

Working for our organisation

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Detailed job description and main responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person specification

Experience

• Experience working in an administrative environment
• Experience in the use of Microsoft office and strong aptitude in the use of other programs and administration systems
• Experience/knowledge of issues when working with confidential information
• Working in a team environment Desirable criteria Maximum score 10
• Experience in patient or customer contact
• Recent experience in the NHS

Qualifications

• GCSE Grace C / 4 or equivalent in English Language
• GCSE Grade C / 4 or equivalent in Maths
• Experience and training to Vocational Level 3 or equivalent
• RSA grade II or equivalent touch-typing skills

Knowledge

• Comprehensive IT skills with knowledge of Microsoft packages, including Outlook diary management
• Intermediate/advanced and accurate word processing skills
• Excellent organisational and time management skills to meet deadlines
• Provides and receives routine information and adapt for where there may be barriers to understanding or where a level of tact/persuasion is required
• Ability to prioritise and work independently
• Ability to produce work of a high standard with attention to detail
• Good understanding of written and spoken English for transcription of audio and knowledge of medical terminology
• Evidence of high-level office administration skills with experience of developing and maintaining robust office procedures.

We offer excellent benefits that help make SDH a great place to work. These include but aren't limited to:-

• Holiday starting at 27 days plus Bank Holidays rising to 29 days after 5 years and 33 days after 10 years for Agenda for Change staff
• Holiday entitlement for Medical and Dental staff starts at 27 days for Junior/Senior Clinical Fellows, Specialty Doctors and rises to 32 days after 5 years. Consultant entitlement starts at 32 days and rises to 34 days after 7 years
• An additional day's leave to celebrate your birthday (after 12 months & non contractual) pro rata
• Access to a career average revalued earnings pension scheme
• Life assurance if a member of the pension scheme
• An extensive Health and Wellbeing offer to help you deal with life's challenges
• Exclusive deals and discounts websites saving you money on everyday purchases, treats for the family, eating out and utility bills for home
• Cycle to work scheme
• Uniform provided (where required)
• On site Day Nursery and Holiday Play scheme
• On site health and fitness club
• On site car parking (fee's and restrictions apply)
• Opportunities to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.