DFG Manager

Insight Executive Group; Tamworth; Híbrido; GBP 60.000 - 79.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working (min 2 days in office)

Descripción de la vacante

Insight Executive Group is recruiting for a DFG Manager on behalf of a Staffordshire local authority. The role leads the home adaptations service, focusing on performance, accessibility and value-for-money outcomes.

The position is hybrid, requiring a minimum of two days in the office, with an initial contract through March 2027 and potential extension. Strong leadership and data-driven decision making are essential.

Formación

• Leadership and development of the home adaptations service.
• Ensuring a high-performing, accessible and value for money service.
• Strategic management and operational performance with focus frontline delivery.

Responsabilidades

• Lead the financial performance and monitoring of the service, including budget setting, monitoring and reporting.
• Develop workflows and digital services to support frontline delivery.
• Promote a culture of continuous improvement, including learning from complaints.
• Ensure appropriate service agreements are in place and regularly reviewed.
• Set performance standards for the service and report to senior leaders and external bodies.

Descripción del empleo

Local authority in Staffordshire are currently looking for a DFG manager for an initial contract until March 2027.

Purpose of the role

• Leadership and development of home adaptations service
• Ensuring a high-performing, accessible and value for money service
• Strategic management and operational performance with focus frontline delivery
• Ensure that the Council's customer care and partnership policies underpin aspects of service delivery to achieve better outcomes
• Development and continuous improviement os adaptations service to meet and exceed regulatory standards
• Comply with relevant Health and Safety regulations and standards, and that this can be evidenced transparently using reliable and comprehensive data
• Ensure appropriate service agreements are in placeand regularly reviewed
• Set performance standards for the service and report on performance to senior leaders, cllrs residents and external bodies.
• Action on performance to improve
• Ensure all necessary contracts and partnership arrangements are in place to support the delivery of cost-effective services that lead to high levels of satisfaction
• Promote culture continuous improvement, including demonstrable learning from complaints
• Lead on the financial performance and monitoring of the service, including budget setting, monitoring and reporting
• Ensure that strategic risks, issues and dependencies that may adversely affect the delivery of the service or good outcomes are managed and tracked
• Work with colleagues to develop workflows and digital services

£375 a day

Hybrid Working - Min 2 days office

Initial contract until March 2027 but possible extension