DevOps Engineer (On-Call)

amber labs; City Of London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A tech-focused company based in London is seeking an experienced DevOps Engineer to support a cloud-based infrastructure for public sector services. The role involves Level 3 support, automation, and ensuring service reliability. Candidates should possess strong Linux and AWS skills, experience with Infrastructure as Code, and comfortable in Agile team environments. This position offers competitive benefits and a flexible work culture.

Benefits

Private medical insurance

Company pension plan

25 days annual leave plus bank holidays

Access to Perkbox

Employee referral program

Qualifications

• Experience with infrastructure as code using tools like Terraform or CloudFormation.
• Ability to provide Level 3 engineering support for cloud platforms.
• Eligible for SC and NPPV3 clearance.

Responsibilities

• Provide Level 3 engineering support for a cloud platform.
• Participate in on-call support for out-of-hours.
• Develop and maintain infrastructure using Infrastructure-as-Code.

Skills

Strong Linux systems administration experience

AWS infrastructure and services

Infrastructure as Code: Terraform or CloudFormation

Configuration management: Ansible

Reverse proxy/load balancer: Nginx

CI/CD tools: Jenkins, GitHub Actions

Docker/container experience

Agile methodologies

Tools

Terraform

CloudFormation

Ansible

Jenkins

Git

Jira

Confluence

Kubernetes

Job description

Overview

We are looking for an experienced DevOps Engineer to join a high-performing team responsible for supporting a secure, cloud-based infrastructure underpinning critical public sector services. This role involves hands-on engineering support and contributing to service reliability, automation, and platform scalability. You will be part of a Level 3 support function and will participate in a paid on-call Rota to provide out-of-hours support.

Key Responsibilities

• Provide Level 3 engineering support for a large-scale cloud platform used in a regulated public sector environment
• Participate in a paid out-of-hours on-call support rota (evenings, weekends, and bank holidays)
• Build and maintain infrastructure using Infrastructure-as-Code (IaC)
• Support and improve CI/CD processes to enable fast, safe deployments
• Collaborate with cross-functional teams to troubleshoot issues, implement changes, and enhance system performance
• Ensure the infrastructure meets non-functional requirements such as high availability, cost efficiency, and scalability
• Maintain operational documentation and contribute to continuous improvement initiatives

Required Skills and Experience

Essential:

• Strong Linux systems administration experience
• AWS infrastructure and services (EC2, S3, IAM, etc.)
• Infrastructure as Code: Terraform or CloudFormation
• Configuration management: Ansible
• Reverse proxy/load balancer experience: Nginx
• CI/CD tools: Jenkins, GitHub Actions, or similar
• Docker/container experience
• Experience working in Agile teams using tools like Git, Jira, and Confluence
• Eligible for SC and NPPV3 clearance

Desirable

• Container orchestration with Kubernetes
• HashiCorp tools: Vault, Consul, Packer
• Monitoring and observability with Grafana, Prometheus, or similar
• Familiarity with cloud networking, VPCs, NAT Gateways, security groups, etc.

Personal Attributes

• Proactive and self-driven with a passion for technology
• Strong problem-solving mindset
• Collaborative team player with clear communication skills
• Willingness to share knowledge and contribute to continuous improvement

Benefits

• Join a rapidly expanding start-up where personal growth is a part of our DNA.
• Benefit from a flexible work environment focused on deliverable outcomes.
• Receive private medical insurance through Aviva.
• Enjoy the benefits of a company pension plan through Nest.
• 25 days of annual leave plus UK bank holidays.
• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
• Participate in a generous employee referral program.
• A highly collaborative and collegial environment with opportunities for career advancement.
• Be encouraged to take bold steps and embrace a mindset of experimentation.
• Choose your preferred device, PC or Mac.

Diversity & Inclusion

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.
• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.
• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

At Amber Labs, all employees are required to meet the Baseline Personnel Security Standard (BPSS). Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.

What Happens Next?

If this role has piqued your interest, please apply and our Talent Acquisition Team will be in touch to advise you on the next steps.