DevOps Engineer

ARM; Manchester; Hybrid; GBP 92,000 - 129,000; Full time

Job summary

Arm is seeking a DevOps Engineer for a Manchester-based banking platform. The role is hybrid, 2–3 days onsite weekly, supporting core banking with Kubernetes/OpenShift, Terraform and an internal developer platform (Backstage).

You will build reliable pipelines, implement security controls and mentor peers in an Agile team. Essential experience includes production DevOps, Kubernetes/OpenShift, Terraform and strong observability practices.

Qualifications

• Several years of DevOps or platform engineering experience with production systems.
• Hands-on Kubernetes or OpenShift administration and operation.
• Terraform and CI/CD pipelines implementation and maintenance.
• Observability with metrics, alerting and SLOs, plus automation of tasks.
• Ability to design automated checks and controls within delivery platforms.
• Clear communication and collaboration in an Agile team.

Responsibilities

• Builds and runs Kubernetes/OpenShift platforms, configures clusters, upgrades, capacity, networking, storage and security.
• Writes and maintains Terraform modules and environments with testing and review.
• Enhances Backstage and templates, integrates product teams for safe self-serve.
• Designs CI/CD pipelines with build, test, security scans, artefact management and rollback.
• Supports releases of core banking services with cross-team collaboration.
• Treats platform as a product, measures adoption, and improves user experience.
• Troubleshoots complex platform issues and participates in on-call rota.

Skills

Kubernetes

OpenShift

Terraform

CI/CD pipelines

Observability

Automated checks

Agile team

Tools

Backstage

Jenkins

GitHub Actions

GitLab CI

Harness

Tekton

Argo CD

Job description

DevOps Engineer - Banking

12-Month contract - Inside IR35 - market rate

Manchester based - hybrid working - 2-3 days a week onsite

Banking sector

Key accountabilities

• Kubernetes and OpenShift engineering. Builds, configures, secures and operates Kubernetes and OpenShift clusters and workloads for core banking, with attention to resilience and availability.
• Infrastructure as code. Designs and maintains Terraform modules and environments, with code review, testing and safe promotion.
• Internal developer platform. Builds and improves the IDP, including Backstage catalogue, software templates, plugins and golden paths, so product teams can self-serve safely.
• Continuous delivery. Designs and maintains delivery pipelines that build, test, secure and deploy core banking services reliably.
• Implements metrics, telemetry, logging, tracing and alerting, defines SLIs and SLOs with service owners, and automates runbooks.
• Platform engineering. Treats the platform as a product, improving its reliability, usability and cost with feedback from the teams that use it.
• Control engineering. Builds the bank's resilience, security, change and audit controls into platforms and pipelines as automated, evidenced checks.
• Contribution to the team. Mentors junior engineers and shares knowledge.

Responsibilities

Platform and delivery

• Builds and runs Kubernetes and OpenShift platforms, including cluster configuration, upgrades, capacity, networking, storage, security policy, operators and multi-tenant namespaces.
• Writes and maintains Terraform modules and environments across cloud and platform resources, with state management, testing and review.
• Builds and improves Backstage, including software templates, catalogue entries, plugins and documentation, and works with product teams to adopt them.
• Designs and maintains CI/CD pipelines with build, test, security scanning, artefact management, deployment strategies and rollback, using tools such as Jenkins, GitHub Actions, GitLab CI, Harness, Tekton or Argo CD.
• Supports releases of core banking services, and works with development, testing, security and operations teams.
• Treats the platform as a product, collecting feedback, measuring adoption and improving the experience for the teams that use it.
• Troubleshoots complex platform and delivery problems, and takes part in the on-call rota.

Observability and reliability

• Implements metrics, telemetry, logging, tracing and alerting using tools such as Prometheus, Grafana and OpenTelemetry, and keeps alerts actionable.
• Defines SLIs and SLOs with service owners, builds SLO dashboards, and uses error budgets to guide improvement work.
• Turns runbooks into automation, such as automated diagnosis and remediation for common alerts.
• Plans capacity, performance and resilience, and tests failover and recovery.
• Takes part in incident response and post-incident reviews, and follows up the actions.

Control engineering, team and development

• Builds the bank's resilience, security, change and audit controls into platforms and pipelines, using policy as code, automated scanning, approval gates and evidence capture.
• Works with risk, security, architecture and audit teams to turn control requirements into automated, testable checks.
• Follows the bank's security, regulatory and change management standards.
• Reviews peers' code, pipelines and infrastructure changes.
• Mentors junior engineers, and shares knowledge across the team.
• Invests in their own development by working within the existing development framework.

Experience

Essential

• Several years of professional experience in DevOps, platform engineering or site reliability engineering, running production systems.
• Strong hands-on experience of Kubernetes or OpenShift.
• Strong hands-on experience of Terraform and continuous delivery pipelines.
• Experience of observability, including metrics, alerting and SLOs, and of automating operational tasks.
• Experience of building automated checks and controls into delivery and platforms.
• Clear communication and a collaborative approach within an Agile team.

Desirable

• Experience in a regulated environment such as a Tier 1 bank, and with core banking or other critical systems.
• Experience of Backstage or another internal developer platform.
• Experience of GitOps, policy as code and supply chain security.
• Certification such as CKA, CKS, Red Hat OpenShift or Terraform Associate, or a cloud certification.
• Experience of running a platform used by many product teams.
• Experience of mentoring or onboarding less experienced engineers.
• A relevant degree, or equivalent experience.