Device Partnerships Software Manager (Automation & Scale)

Amazon.com, Inc; City Of London; On-site; GBP 120,000 - 160,000; Full time

Job summary

Amazon.com, Inc. in London seeks a Software Development Manager for Device Partnerships, Prime Video, to lead the device certification team and drive automation across living room devices. You will partner with manufacturers and internal teams to maintain Prime Video quality at scale.

You will guide engineers, shape architecture for scalable systems, and foster growth by coaching team members through transitions from support to software engineering as automation replaces manual steps.

Qualifications

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience in leading the definition and development of multi tier web services
• Experience managing engineers
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience partnering with product or program management teams

Responsibilities

• Manage the device certification team which is responsible for ensuring that every Living Room device (TV, Set-top box, games console) provides a high quality Prime Video streaming experience across hundreds of millions of devices
• Manage the operational support of devices, ensuring that third-party device software updates do not impact the Prime Video streaming experience
• Design, build and support tooling that enables device manufacturers to install, test and monitor Prime Video performance across an install base of millions of customers
• Transition the currently manual certification and support processes to a fully-automated agentic process leveraging Gen AI to create new workflows as required
• Manage the career growth of the team members, including training and transitioning those that want to transfer from support engineering to software engineering as manual steps are replaced with automation

Skills

Leadership & mentoring

Engineering management

Web services design

Cross-functional collaboration

Product partnering

Job description

Amazon.com, Inc. in London seeks a Software Development Manager for Device Partnerships, Prime Video, to lead the device certification team and drive automation across living room devices. You will partner with manufacturers and internal teams to maintain Prime Video quality at scale.

You will guide engineers, shape architecture for scalable systems, and foster growth by coaching team members through transitions from support to software engineering as automation replaces manual steps.