Device Management Engineer X 2

Adria Solutions; Bury; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a fast-growing business as a Device Management Engineer, managing over 12,000 devices and handling escalated incidents, software deployments, and device administration. This role involves overseeing both device security and application deployments while advocating for services like Office 365 within a supportive team environment.

Benefits

Training and Development budgets

Discount Card with various shops

Qualifications

• Device management experience with Microsoft, Android, or Apple devices in an enterprise setting.
• Knowledge of packaging techniques and deployment methods.
• Experience supporting Office 365 and understanding of DNS and DHCP.

Responsibilities

• Resolve device-related incidents escalated by the IT Service Desk.
• Manage devices, including anti-virus, application deployment, and group policy.
• Maintain and deploy operating system images.

Skills

Problem-Solving

Communication

Organisation

Interpersonal

ITIL Experience

Tools

Jamf

Soti

SCCM/MECM

Job description

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Join our client's fast-growing business as a Device Management Engineer. You'll manage and administer over 12,000 devices, handling escalated incidents, software deployments, and day-to-day device administration.

Key Responsibilities:

• Incident Management: Resolve device-related incidents escalated by the IT Service Desk.
• Device Administration: Manage devices, including anti-virus, application deployment, and group policy.
• OS Maintenance: Maintain and deploy operating system images.
• Application Deployment: Package and deploy enterprise applications securely.
• Service Promotion: Advocate for services like Office 365 and Adobe Creative Cloud.
• On-site Support: Assist with device installations, including occasional travel.

Requirements:

• Device Management Experience: Microsoft, Android, or Apple devices in an enterprise setting.
• Technical Skills: Experience with Jamf, Soti, or SCCM/MECM, as well as mobile device management.
• Application Packaging: Knowledge of packaging techniques and deployment methods.
• Office 365: Experience supporting Office 365.
• Networking: Understanding of DNS and DHCP.
• Security Applications: Familiarity with enterprise anti-virus products.
• Asset Management: Knowledge of asset management for hardware and software.

Skills:

• Problem-Solving: Strong IT problem-solving skills.
• Communication: Excellent verbal and written communication skills.
• Organisation: Ability to prioritise and manage multiple tasks.
• Interpersonal: Relate to a broad spectrum of individuals.
• ITIL Experience: Understanding of ITIL processes.
• Training and Development budgets
• Discount Card with various shops

Ready for a new challenge? Apply now to join a supportive and innovative team!