Development Quality Assurer – Hospitality

HIT Training Ltd; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A vocational training provider is looking for an Apprenticeship Development Quality Assurer to enhance standards in hospitality training. This remote role requires regular travel in London and involves coaching trainers, driving quality, and maximizing learning impact. Candidates should have a Level 3 teaching qualification and experience in vocational training. This position offers a competitive salary and benefits including 25 days’ annual leave and healthcare options.

Benefits

25 days annual leave

Tax-free bonuses

Healthcare cash plan

Enhanced sick pay

Optional use of London office

Qualifications

• Experience in hospitality apprenticeship delivery or vocational training.
• A strong coach and mentor with a passion for developing others.
• Coaching qualification is desirable.

Responsibilities

• Coach vocational trainers and deliver coaching support.
• Conduct teaching observations and provide feedback.
• Design and run training workshops.

Skills

Coaching and mentoring

Quality assurance

Vocational training

Hospitality industry knowledge

Education

Minimum Level 3 teaching qualification

Level 4 TAQA qualification

Job description

Are you a skilled coach with a passion for hospitality and a drive to elevate apprenticeship standards?

Location: Remote, with regular travel across London (optional use of our London office)

Salary: From £30,000 + £3,500 London Weighting (for London Borough residents) + tax-free bonus + travel expenses

Join us as an Apprenticeship Development Quality Assurer and help shape the future of vocational training across London. At HIT Training, we’re transforming lives through high-quality apprenticeship programmes—and we want you to help us lead the way.

This is a remote-based role with regular travel in London (3–4 days per week) and the option to work from our London office if you prefer a hybrid environment.

What you’ll be doing

• Coach and Develop Vocational Trainers
• Deliver face-to-face and remote coaching, mentoring, and teaching support
• Identify trainer development needs and build tailored training plans
• Support trainers through structured induction, CPD, and qualifications (e.g. TAQA, Learning and Skills Mentor)
• Conduct regular teaching observations, giving actionable feedback to improve learner outcomes

Drive Quality and Compliance

• Champion continuous improvement aligned with the Education Inspection Framework
• Use quality assurance tools (e.g. e-portfolios, learner data) to identify gaps and underperformance
• Work closely with Area Managers and other departments to ensure delivery consistency

Maximise Learning Impact

• Design and run upskilling workshops, coaching interventions, and risk-based training sessions
• Collaborate with employers during site visits to monitor the quality of apprenticeship delivery
• Keep up to date with sector trends and innovation in digital and in-person learning strategies

About You

• Experience in hospitality apprenticeship delivery, vocational training, or quality assurance
• Minimum Level 3 teaching qualification (e.g. Award in Education and Training)
• Ideally, a Level 4 TAQA qualification (or willing to work towards – we’ll support you!)
• Located for regular travel in and around London
• A strong coach and mentor, with a passion for developing others
• Coaching qualification (desirable)

Why Work With HIT Training?

At HIT Training, your professional development matters. We’re a Disability Confident and Living Wage Employer, committed to inclusion and excellence in vocational learning. You'll be joining a team that values collaboration, support, and purpose.

You’ll Also Get

• Starting salary from £30,000 + tax-free bonuses if company targets are met
• £3,500 London Weighting if you live in a London Borough
• Option to work from our London office
• 25 days’ annual leave + bank holidays + your birthday off
• Buy/sell up to 5 additional leave days
• Healthcare cash plan, dental cover & 24/7 GP access
• Enhanced sick pay and life insurance
• Mileage and travel expenses reimbursed
• Optional use of our London office

Ready to Inspire the Next Generation of Hospitality Talent?

Apply today and take the next step in your career with HIT Training—where your expertise makes a real difference.

If you need support during the application process or would like to discuss flexible working, email us at [e-mail].

This role is subject to an Enhanced DBS check.