Development Coach - Care

Paragon Skills; Greater London; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in the education sector is seeking passionate Development Coaches to join their dynamic team. This role is pivotal in guiding learners through their qualifications in Health and Social Care, ensuring they receive the support needed to succeed. As a Development Coach, you will collaborate with Personal Tutors and employers, delivering an exceptional learner experience while promoting personal and professional growth. With a commitment to innovation and excellence, this organization offers a supportive environment where your contributions will make a significant impact. If you are dedicated to empowering others and fostering success, this opportunity is perfect for you.

Benefits

Generous Annual Leave

Holiday Benefits

Extra Day Off for Birthday

Paid Volunteering Leave

Access to Perkbox

Recognition and Long Service Awards

Qualifications

• Experience supporting learners to achieve qualifications in Health and Social Care.
• Strong knowledge of the Apprenticeship sector and EPA requirements.

Responsibilities

• Provide guidance and support to learners throughout their learning journey.
• Collaborate with Personal Tutors to enhance the learner experience.

Skills

Coaching

Mentoring

Microsoft Office Suite

IT Literacy

Education

Grade A-C GCSE in English and Maths

Level 3 Coaching and Mentoring qualification

Tools

e-portfolio systems

Job description

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Company Description

We are an Ofsted Grade 2 “Good” rated provider, recognised as one of the Top 5 training providers and named one of the Top 9 Best Places to Work! With a deep commitment to the Care and Education Sector, we deliver meaningful learning interactions to thousands of learners and employers nationwide. We are growing rapidly and are now seeking Care superstars to join our operational teams as a Development Coach.

We are passionate, innovative, and dedicated to delivering an outstanding teaching and learning experience for every learner. Our exceptional team is made up of handpicked, trusted professionals who bring specialist knowledge and expertise to everything they do.

Ready to inspire and empower others? Join us and become part of our remarkable Care operational team!

Position

Location: Remote

As we continue to expand our operations, we are excited to expand our team of Development Coaches by recruiting 7 more to support our Care Personal Tutors, learners, and teams in the Northeast, Yorkshire, and Southeast. In this position, you'll play a crucial role in supporting our learners and enhancing their experience by coaching, mentoring, and guiding them through their qualifications in Health and Social Care across levels 2-5.

As a Development Coach (DC), you will work collaboratively with our operational and delivery experts (Personal Tutors) in Care and deliver an outstanding support service to our learners by effectively guiding them through their learning journey, encouraging progression, leading the delivery of the broader curriculum such as prevent, safeguarding, and general welfare, and supporting with their e-portfolio management (BUD). You will be an integral part of the learners' experience by helping them to achieve their goals on time and to the highest standards.

You will be a key part of the growing Care operational team and drive the success of the sector by helping your assigned PTs with their caseload and working together to provide the most well-rounded support to learners and employers, inspiring success and living by our core values the 5 E's in all that you do.

Key responsibilities for a DC include:

1. Providing inspirational support and guidance to learners throughout their learning journey.
2. Partnering with Personal Tutor to support the delivery of an exceptional learner experience.
3. Collaborating with employers to offer Information, Advice, and Guidance throughout the programme.
4. Embedding the broader curriculum (e.g., British Values, Safeguarding, and Prevent) into your teaching.
5. Coordinating the booking of workshop sessions and exams, including functional skills.
6. Supporting learners returning to the programme after breaks and helping them get back on track.
7. Responding promptly to queries from learners, employers, and other stakeholders.
8. Preparing learners for End-Point Assessment (EPA) and assisting them in getting their portfolio ready for gateway.
9. Utilising digital technologies to provide valuable feedback in a supportive and secure manner.
10. Ensuring compliance with GDPR regulations and all internal data security policies.

Requirements

Candidate Requirements:

Essential Qualifications:

1. Grade A-C GCSE in English and Maths (or equivalent).
2. Level 3 Coaching and Mentoring qualification (or willingness to obtain).

Experience:

1. Proven experience supporting a caseload of learners towards successful qualification completion.
2. Experience in creating personalized learning and progression plans.
3. Coaching experience, helping learners overcome barriers and encouraging progress.
4. Familiarity with e-portfolio systems (BUD experience is a plus).
5. Strong knowledge of the Apprenticeship sector, including EPA and safeguarding requirements.
6. Able to work as a team and strive for joint success.

Skills:

1. Proficiency in Microsoft Office Suite (Teams, Excel, Outlook, and Word).
2. Strong IT literacy and ability to use digital tools to enhance learning and feedback.

If you're passionate about making a difference in the lives of learners and have the experience and dedication we’re looking for, we would love to hear from you!

Other information

We have a number of benefits available and all colleagues benefit from our standard benefits including:

1. Generous Annual Leave: 20 days, increasing with length of service, plus a holiday purchase scheme.
2. Holiday Benefits: 3 Paragon Days for our operational December closure and 8 Public Bank Holidays.
3. Extra Day Off: Enjoy an additional day off to celebrate your birthday.
4. Paid Volunteering Leave: Up to 3 days of paid leave for volunteering opportunities and corporate conscience initiatives.
5. Perkbox: Access to a wide range of lifestyle benefits and wellness tools.
6. Recognition and Long Service Awards: Celebrating the milestones and contributions of our colleagues.

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependent on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.

All colleagues must adhere to our internal information security and data protection policies alongside all other policies and procedures.