Development Assistant (Countryside) - EAY11608

East Ayrshire Leisure Trust; Kilmarnock; On-site; GBP 40,000 - 60,000; Part time

Job summary

A regional leisure organization in Kilmarnock is seeking a Countryside Assistant to contribute to and deliver customer service while facilitating a range of programmes across the area. The role requires demonstrated skills in customer service and a commitment to team values, aiming for continuous improvement. This is a temporary, part-time position with a pay rate of £14.83 - £15.53 per hour.

Qualifications

• Demonstrate excellent customer service skills.
• Ability to engage inclusively with people, partners, and stakeholders.
• Commitment to continuous improvement and accountability.

Responsibilities

• Facilitate the organisation of activities and events.
• Contribute to designing modern and sustainable services.
• Meet essential criteria as outlined in the job specification.

Job description

Job Purpose

Contributing to and delivering excellent customer service across Ayrshire Leisure, the Countryside Assistant will facilitate the organisation, preparation, and delivery of a wide range of planned programmes, activities, and events across East Ayrshire Leisure. The role involves contributing to the design and delivery of innovative, modern, and sustainable services. Working within a performance management and continuous improvement framework, the post holder will strive to exceed the expectations outlined in the East Ayrshire Leisure Strategy and Delivery Plan. Please see the attached Job Specification and key activities for detailed responsibilities and duties. To be considered for an interview, candidates must demonstrate on the application that they meet all essential criteria of the attached job specification.

Rate of Pay

£14.83 - £15.53 per hour. Hours of work: Saturday and Sunday, 9.00 am - 5.00 pm, with a 1-hour unpaid lunch break each day. This is a temporary post until 31st March 2026.

Responsibilities and Our Values

• Contribute to and deliver excellent customer service, promoting the importance of people in delivering our vision and values.
• Demonstrate honesty and integrity at all times.
• Engage inclusively with our people, partners, and stakeholders.
• Strive for continuous improvement, being ambitious and aspirational in all activities.
• Take responsibility and be accountable for our organisation and service delivery.

Additional Information

Employment References: We follow national guidance on pre-employment checks, including Safer Recruitment. During your application, you should provide details of at least two relevant references, one of which must be from your current or most recent employer. The reference from your current or most recent employer should be from an appropriate senior manager and not from a peer at the same level.

The role involves regulated work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants will be required to become or be up-to-date with a PVG Scheme membership before a formal employment offer is made. PVG records are updated regularly, and any relevant disclosures will be discussed with the applicant prior to employment.