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Developer Account Manager

Anglian Water Services

Colchester

On-site

GBP 60,000 - 80,000

Full time

Yesterday
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Job summary

A leading company in the utilities sector is seeking a Growth Development Manager to lead customer engagement and drive growth across regions. The successful candidate will manage a team, influence infrastructure investments, and ensure exceptional service delivery to developers in a dynamic and client-focused role.

Benefits

Double Matched Pension Scheme
Private Health care
Virtual GP Service
Life assurance at 8 times salary
26 days leave plus Bank Holidays
Flexible working culture
Bonus Scheme
Great discounts
Flexible benefits for wellbeing

Qualifications

  • Proven experience in customer service and account management within the utilities sector.
  • Experience in leading high-performing teams.
  • Strong understanding of large commercial developers and NAV customers.

Responsibilities

  • Manage and inspire a team of Account Managers.
  • Serve as the strategic point of contact for developer clients.
  • Drive collaboration across internal teams to meet development goals.

Skills

Leadership
Stakeholder Engagement
Commercial Acumen
Negotiation
Communication

Tools

CRM tools
Data Analytics

Job description

Circa £6 0,000 (Dependant on Skills & Experience)
Permanent
Full-time Huntingdon, Peterborough or Lincoln based, flexible within the Anglian Water Region Double Matched Pension Scheme Private Health care Virtual GP Service Life assurance at 8 times salary

Drive Growth. Lead a Team. Shape the Future of the East.


Are you a strategic thinker with a passion for customer service, infrastructure development, and team leadership? Anglian Water is looking for a Growth Development Manager to lead our engagement with customers and drive housing and business growth across our region.

About the Role

As a Growth Development Manager, you’ll be at the forefront of delivering exceptional service to national, regional, and local developers. You’ll lead a high-performing team, manage key accounts, and shape the strategic direction of our Developer Services. This is a dynamic, client-facing role that blends relationship management, commercial strategy, and operational delivery. The role is a main driver in the balance between delivering for our customers and driving commercial activities.

At Anglian Water, we don’t just deliver essential services — we enable sustainable, long-term growth across some of the UK’s most dynamic communities. We’re looking for an exceptional Growth Development Manager to spearhead developer customer growth across the East of England and Hartlepool, and to lead a talented team of Account Managers who are passionate about delivering .

In This Role, You Will:
  • Lead with purpose : Manage and inspire a small team of dedicated Account Managers, guiding them to build strong relationships, exceed expectations, and grow our developer customer base.

  • Own key relationships : Serve as the strategic point of contact for national, regional, and local developer clients, ensuring we are a trusted partner in their growth plans.

  • Drive cross-functional collaboration : Work closely with internal teams across planning, delivery, strategy, continuous improvement, and marketing to align our services with long-term regional development goals.

  • Shape strategic outcomes : Influence infrastructure investment, sustainability targets, and housing expansion efforts that directly support regional prosperity.

What We’re Looking For
  • Proven experience in customer service, account management, and business development — ideally within utilities, infrastructure, housing, or public sector partnerships.

  • Strong stakeholder engagement and customer focus.

  • Proven success in leading high-performing teams and managing strategic client relationships.

  • A collaborative mindset, strong commercial acumen, and the ability to drive results through influence and insight.

  • A passion for making a tangible difference in communities through sustainable growth.

Key skills :
  • Proven experience in Developer Services in the water industry or similar sector, specifically experience and understanding of large commercial developers and NAV customers.

  • Strong commercial and financial acumen with a focus on ensuring value for money is delivered for customers

  • Proficiency in CRM tools and data analytics

  • Excellent communication, negotiation, and influencing skills.

  • Strategic think er, aligned with customer needs and business goals.

  • Ability to balance business objectives with financial and customer considerations.

As a valued employee, you’ll be entitled to:
  • Full private healthcare with no excess

  • 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion

  • A flexible working culture

  • Competitive pension scheme – we double-match your contributions up to 6% (for 18% combined)

  • Life Assurance at 8 times your salary

  • Personal Accident cover – up to 5 times your salary

  • Bonus Scheme

  • Lots of great discounts

  • Flexible benefits to support your wellbeing and lifestyle

Why Anglian Water?

We welcome everyone! As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We hire and nurture based on merit and a shared passion for making positive impacts. Our commitment is to provide an inclusive environment where everyone feels they belong & can use every drop of their potential!

Closing Date: 20/7/25

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