Destination Manager

Your Golf Travel Limited; City Of London; On-site; GBP 52,000 - 66,000; Full time

Benefits offered by this job

25 days holiday

Amazing travel perks

Exclusive discounts

Health & wellbeing programmes

Cycle to work scheme

Growth & development

Job summary

Your Golf Travel Limited in London is seeking a Destination Manager UK to drive regional performance and contracting plans. You will analyse markets, identify growth opportunities, and collaborate with suppliers to optimise pricing, availability, and online content across channels.

Reporting to the Destinations/Commercial team, you will lead cross-functional initiatives, manage supplier connectivity, and ensure high standards of product delivery, health and safety compliance, and continuous

Qualifications

• Extensive background in tour operator commercial performance and supplier networks.
• Experience with e-commerce and destination content.
• Strong cross-functional communication with external partners.
• Technical proficiency with YGT infrastructure including RES and RESConnect.
• Proven ability to manage projects from concept to delivery.

Responsibilities

• Conduct market, regional and destination-led analysis to brief contracting teams.
• Build annual contracting plans and identify growth opportunities.
• Research new destinations and supplier opportunities.
• Keep supplier content up to date (imagery, maps, descriptions, videos).
• Collaborate with suppliers on content, imagery, funding, and marketing.
• Perform competitor and market analyses at destination level.
• Ensure supplier connectivity systems are functioning and informative.
• Ensure pricing and packages align with competitors.
• Oversee quality delivery across destination operations and resolve issues.
• Provide internal product training to relevant departments.
• Manage overall commercial performance and administration of assigned regions.
• Maximise availability and accuracy across all booking channels.

Skills

Tour operator performance

Supplier networks

E-commerce

Destinations content

Cross-functional communication

RES and RESConnect

Project execution

Learning new systems

Commercial growth

Detail oriented

Tools

RES

RESConnect

Job description

Your Golf Travel is the worlds largest golf travel specialist providing golf breaks and holidays across more than 3,000 locations in 22 countries, including the UK, Ireland, Europe, and beyond. Since our launch in 2004, we have seen swift expansion and now boast a team of over 180 professionals based in our offices in London, Brighton, St Andrews, and Killarney. Throughout this journey, we have established incredible relationships with our suppliers and customers, created an extensive array of exceptional travel products and experiences, garnered numerous awards... and this is only the beginning!

At Your Golf Travel, we are driven by our "Always Going The Extra Yard" values, a set of four core principles that define how we work and who we are. We put the Customer First, Always, using empathy and deep insight to consistently exceed expectations. We believe in the power of the collective to Own it, Together, combining personal accountability with high-pace collaboration to deliver results. Our team is encouraged to Think Smart, Act Bold, challenging convention with an ambitious, entrepreneurial spirit that knows no limits. Finally, we maintain The Expert Edge by constantly evolving, learning, and pushing boundaries to ensure we are always going that extra yard for our clients.

Do I need to be a golfer? … Not at all. We primarily operate as a travel company, with golf being just one aspect of our offerings. If you're eager to learn, we'd be thrilled to equip you with all the knowledge you need about our product; however, we can't promise you'll become the next Tiger Woods or Nelly Korda. What we truly seek is a genuine passion for travel and an eagerness to learn.

The role of the Destination Manager UK is responsible for regional and destination-led business performance, analysis to deliver budgeted results, managing annual contracting plans, managing content across all channels and driving new market and supplier opportunities.

Delivering product excellence and commercial performance by aligning cross functional teams, system connectivity, optimising pricing and web presence, ensuring health and safety compliance, and driving internal teams with a focus on customer delivery across the destinations.

What You'll Be Doing:

• Conduct market, regional and destination-led analysis to brief into the contracting team to deliver and manage an ongoing portfolio of products that meet the requirements of existing and new customers
• Building together annual contracting plans (building blocks) and identify key market opportunities, being creative in launching new innovative product ideas for the destination (in conjunction with the contracting manager)
• Research and identify new growth destinations and supplier opportunities.
• Keep all website and My Account supplier information fully up to date, including imagery, maps, description, videos, Facet and Themes, supporting marketing on their destination content as required
• Work with suppliers/golf courses / venues on content, imagery, funding, marketing opportunities
• Complete competitor and market analysis at destination level
• Ensure all supplier connectivity systems (including TTA and Channel Managers) are working efficiently and providing required information.
• Ensure all suppliers are displaying correct website packages and pricing in line with competitor sets and data.
• Manage quality delivery across all aspects of the destination, with quality reviews and action plans of customer issues
• Support and resolve in-resort customer issues.
• Provide internal product training to relevant departments.
• Responsible for the overall commercial performance and administration of assigned product regions.
• Maximise availability, accuracy, and commercial viability across all booking channels in conjunction with the loading team.

What We're Looking For:

• Extensive background or robust understanding of tour operator commercial performance and supplier networks.
• Understands e-commerce and experience of destination content
• An assured communicator capable of seamless cross-functional and external partnership management.
• High degree of technical proficiency with YGT infrastructure, including RES and RESConnect.
• Demonstrated expertise in project execution, overseeing timelines from concept to delivery.
• Versatile and rapid learner eager to master emerging systems and operational workflows.Entrepreneurial drive focused on challenging standards and initiating impactful commercial growth at pace and ability to influence others to take action
• Meticulous attention to detail with sharp capability for interpreting market and rival insights.
• Annual Leave - 25 days holiday, increasing by 1 day per year of service (up to 28 days), plus the option to buy back up to 5 extra days each year.
• Amazing Travel Perks - Enjoy familiarisation trips to top golf and holiday destinations in the UK and overseas, plus exclusive discounts on golf holidays, flights, and hotels.
• Recognition & Rewards - Be part of our annual company away trips for top performers and benefit from structured training and personalised development plans.
• Exclusive Brand Discounts - Save on top golf and sports brands, including Taylormade, Under Armour, and Ping.
• Health & Wellbeing - Subsidised health club memberships, a fully funded Employee Assistance Programme (EAP), and a Cycle to Work scheme.
• Sustainable Travel Benefits - Access our Electric Car scheme with Octopus EV and make your commute greener.
• Growth & Development - Receive honest feedback, regular coaching sessions, and the opportunity to grow within a dynamic and supportive team.

Your Golf Travel are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Ready to help us deliver world-class travel experiences?