Destination Manager

JR United Kingdom; Cambridge; Remote; GBP 28,000 - 40,000; Full time

Job summary

Une entreprise de voyage de premier plan recherche un coordinateur des services de destination pour son équipe des opérations. Ce poste, bien que lourd en administration, est essentiel pour assurer la planification minutieuse des itinéraires de voyage internationaux. Le candidat idéal possède d'excellentes compétences en Excel, une attention méticuleuse aux détails et la capacité de gérer des volumes élevés de données et de paperasse, tout en étant disponible pour des appels en période de pointe.

Qualifications

• Expérience prouvée en opérations de voyage, coordination ou logistique.
• Capacité à gérer de grands volumes de données détaillées avec rapidité.
• Voyagé de manière indépendante, comprend la logistique de voyage.

Responsibilities

• Gérer des coûts de voyage détaillés et documents logistiques.
• Planifier des itinéraires de voyages internationaux du début à la fin.
• Résoudre des problèmes pendant les périodes de voyage de pointe.

Skills

Administrative Skills

Excel Skills

Attention to Detail

Negotiation Skills

Logistics Coordination

Tools

SharePoint

Trello

CRM Platforms

Job description

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Job Title: Destination Services Coordinator

Location: Remote (occasional UK travel)

Contract: Full-time

Are you incredibly detail-oriented, Excel-savvy, and able to juggle multiple complex tasks with precision and calm under pressure? A leading travel company is seeking a highly organised Destination Planning Manager / Destination Services Coordinator to join its Operations team.

This is not a creative, front-line travel design role — it’s a behind-the-scenes, administration-heavy position that requires serious Excel skills, meticulous planning, and unwavering focus on operational delivery. You’ll play a vital part in ensuring the seamless execution of complex global itineraries, working primarily on costings, supplier liaison, logistics, and issue resolution.

This role involves intensive admin and spreadsheet management, as well as being on-call during peak months (particularly July and August) to handle time-sensitive issues — from medical emergencies to supplier changes — often outside typical office hours. You'll be the calm, competent contact that keeps everything running smoothly.

Key Responsibilities

• Build and manage detailed Excel-based travel costings, supplier records, and logistics documentation
• Oversee the end-to-end planning of international expedition itineraries, ensuring accuracy and alignment with safety and budgetary guidelines
• Negotiate with and manage third-party suppliers, ensuring clarity, compliance, and quality
• Handle on-the-ground issue resolution during peak travel periods (including on-call duties)
• Prepare and maintain accurate, audit-ready documentation, including financial tracking, itinerary packs, and operational briefs
• Monitor international developments (weather, health risks, safety issues) and update plans and risk assessments accordingly
• Collaborate across internal teams to ensure flawless delivery of travel experiences

What We’re Looking For

• Strong administrative and Excel skills
• Proven experience in travel operations, coordination, or logistics
• Demonstrated ability to manage high volumes of detailed data and paperwork with speed and precision
• Outstanding attention to detail and the ability to spot inconsistencies before they become problems
• Comfortable negotiating with suppliers and resolving problems diplomatically but decisively
• Willingness to be on-call during key periods to support teams and clients in real-time
• Someone who has travelled independently, understands the realities of travel logistics, and can confidently assess what makes a good itinerary
• Familiarity with systems like SharePoint, Trello, or CRM platforms is a plus

This is a role for someone who thrives on structure, accuracy, and supporting incredible travel experiences from behind the scenes. If you're passionate about travel but your skills shine in planning, organisation, and admin — this might be the perfect fit.

Let me know if you’d like a shorter version for job boards or an even more formal tone.