Destination Experience Coordinator

HSB Technical Ltd; England; On-site; GBP 35,000 - 40,000; Full time

Job summary

Une entreprise bien établie recherche un Coordinateur d'Expérience Destination pour orchestrer des excursions de luxe pour l'Oyster World Rally. Ce rôle implique la gestion des excursions, le maintien des relations avec les fournisseurs, et la communication avec les participants, le tout avec un fort accent sur l'expérience client. Voyage international requis pour garantir la qualité des expériences sur site.

Qualifications

• Expérience en coordination d'événements, planification de voyages ou gestion de destinations.
• Expérience client préalable, idéalement dans les secteurs de la marine, du luxe ou du voyage.
• Permis de conduire britannique complet préféré.

Responsibilities

• Coordonner, commercialiser et vendre des excursions à terre.
• Gérer les relations avec les fournisseurs locaux.
• Agir comme contact principal pour les demandes des participants.

Skills

Coordination d'événements

Planification de voyages

Service client premium

Compétences en CRM

Compétences organisationnelles

Compétences en communication

Education

Certifications en voyages/tourisme/événements

Tools

HubSpot

Job description

Position: Destination Experience Coordinator
Job ID: 187/178
Location: UK Based with international travel (Needs to be based at on of clients sites)
Rate/Salary: £35- £40k
Type: Permanent

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies.

We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Destination Experience Coordinator

Typically, this person will plan, coordinate, and deliver high-end destination experiences for the Oyster World Rally and related events.

The role involves managing shore-based excursions, supplier relationships, and participant communications, ensuring a seamless and memorable client experience.

International travel is a key part of the role.

HSB Technical’s client is an established and well-regarded business entity.

Duties and responsibilities of the Destination Experience Coordinator:

Coordinate, market, and sell curated onshore excursions for event participants
Manage relationships with local vendors to ensure quality and safety standards
Act as main contact for participant queries and bookings (via HubSpot CRM)
Provide clear pre-arrival information, including itineraries and logistics
Align excursions with event schedules and liaise with internal teams
Travel internationally to prepare destinations and oversee delivery
Build strong relationships with tourism authorities, marinas, and service providers
Maintain booking records, customer preferences, and post-event feedback
Support other Oyster events and contribute to the Destination Experience Guide



Qualifications and requirements for the Destination Experience Coordinator:

Experience in event coordination, travel planning, or destination management
Understanding of premium client service standards
CRM experience (HubSpot preferred), strong IT and organisational skills
Previous client-facing experience, ideally in the marine, luxury, or travel sectors
Excellent communication skills and the ability to manage multiple projects
Willing to travel internationally for up to 6 weeks at a time
Calm under pressure, adaptable, and self-motivated
Full UK driving licence preferred; relevant travel/tourism/event certifications beneficial

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.