Despatch Supervisor

MDE Consultants Ltd; Portbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company in Portbury is looking for a proactive Despatch Supervisor to manage day-to-day despatch activities. You will ensure efficiency in the operations while overseeing documentation and maintaining strong relationships with customers and carriers. Ideal candidates will have excellent communication skills, a full driving license, and preferably some background in logistics. This role offers a temporary-to-permanent position with career growth in a supportive team environment.

Benefits

Weekly Pay

Career growth opportunities

Weekend overtime paid at time and a half

Qualifications

• Strong organizational skills and ability to stay calm under pressure.
• Full driving license required.
• Experience in automotive logistics or transport is advantageous.

Responsibilities

• Oversee the despatch process and welcome drivers into the depot.
• Manage documentation for accuracy and timely distribution.
• Build strong working relationships with carriers and customers.
• Investigate queries and handle customer issues.
• Monitor daily despatch volumes for performance measurement.
• Support staff training, recruitment, and welfare management.
• Drive improvements in systems and processes.
• Champion health, safety, and environmental practices.

Skills

Excellent communicator

Strong attention to detail

Proactive problem solver

Confident IT user (Microsoft Office)

Job description

Overview

Despatch Supervisor - Portbury

Do you thrive in a busy environment where no two days are the same? We're looking for a proactive Despatch Supervisor to take charge of the day-to-day running of our Despatch Function at Portbury.

In this role, you'll be at the heart of our operation, ensuring drivers are received efficiently, paperwork flows smoothly, and customers get the service they expect. You'll also be the vital link between our Yard Operations and Transport Carriers, helping to keep everything moving.

Shift Time - we have vacancies on days (07:00 -15:30) and twilights (15:00-23:30)

Monday - Friday (Weekend Overtme Availiable paid at time and a half)

Temp - Perm (12 weeks)

Weekly Pay

This is a brilliant opportunity to grow your career in operations management while playing a key role in a fast-moving and supportive team.

Responsibilities

• Welcoming drivers into the depot and overseeing the despatch process.
• Managing documentation to ensure accuracy and timely distribution.
• Building strong working relationships with carriers, customers, and internal teams.
• Investigating queries and handling customer issues such as damage claims.
• Monitoring daily despatch volumes to help measure performance.
• Supporting staff training, recruitment, and welfare management.
• Driving improvements in systems, processes, and efficiency.
• Championing health, safety, and environmental practices.

What we're looking for

• An excellent communicator with strong attention to detail.
• Someone who can stay calm and organised under pressure.
• A proactive problem solver who is keen to improve how things are done.
• Confident IT user (Microsoft Office essential).
• Full driving licence required.
• Experience in automotive logistics or transport is an advantage, but full training will be given.

In you are interested or would like more information please call Giuseppe on(phone number removed) - (phone number removed)