Despatch QC Inspector

PCI TRGR Penn Pharmaceutical Services Ltd; United Kingdom; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Employer Pension

25 days annual leave

Life assurance

Employee referral scheme £500

Job summary

PCI Pharma Services is seeking a QA/Quality control professional to assure quality in clinical trial distributions in a GMP/GDP environment. You will verify despatch readiness, temperature-controlled configurations, and labelling accuracy.

You will support QA investigations and collaborate with QC inspectors to maintain high standards of quality and compliance across the distribution process.

Qualifications

• GCSEs in Maths & English and related pharma qualifications.
• Experience in GMP/GDP compliant environments is desirable.
• Quality role experience in clinical supply or distribution is preferred.

Responsibilities

• Verify shipments to GMP/GDP standards and ensure correct despatch labeling.
• Perform post-pick verification and confirm appropriate supplies are prepared for despatch.
• Verify temperature control configurations and activate temperature monitoring devices.
• Inspect pick/pack areas to prevent cross-contamination with previous operations.
• Support QA investigations of customer complaints and deviations.

Skills

GMP/GDP compliance

Post‑despatch verification

Temperature-controlled shipments

Labelling QA oversight

Quality standards (GMP,GCP,GDP)

Sage 200 knowledge

MS Office IT literacy

Attention to detail

Quality investigations

Education

GCSE Maths & English

NVQ/SVQ in pharmaceutical services

BTEC/National Diploma in pharmaceutical science

Tools

Sage 200

MS Office

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

General Purpose of Role:

To assure the quality of clinical trials distribution.

Main Responsibilities:

• Ensuring that all activities are carried to GMP and GDP.
• Performing the post pick verification of Clinical Trial shipments to ensure that the appropriate supplies have been picked and have been prepared ready for despatch correctly.
• Performing the verification that temperature controlled shipments (e.g cold chain, frozen) have been configured correctly including the activation of temperature monitoring devices.
• Inspections of pick and pack cubicles or areas before materials or products are introduced to ensure the absence of materials or products from previous operation.
• Quality oversight of all point of despatch labelling.
• Perform spot checks of warehouse log books to ensure accuracy and compliance with Good Documentation Practice.
• Cross functional support with the QC inspector role
• Assisting QA with the investigation of customer complaints and deviations.

Outcomes of Role Reduced number of incorrect shipments or despatch errors Drive towards right first time approach with warehouse operators.

Specific Qualifications:

• GCSEs in Maths & English, NVQ2 in a relevant qualification, , or BTEC National Diploma in pharmaceutical science, or NVQ/SVQ level 3 in pharmacy services, or National Certificate in pharmaceutical science

Previous Work Experience:

• Previous experience within: A distribution/warehouse environment
• A GMP environment.
• experience within a quality role, is desirable

Specific Knowledge / Skills Competence:

• Competence: A high level of attention to detail is essential for the successful outcome of this role
• Experience in the clinical supply field,
• An understanding of Quality Standards including GMP, GCP and GDP.
• Knowledge of Sage 200 or similar enterprise management systems
• IT literate in standard packages (MS Office)
• Good written and communication skills.

Behavioural Competencies:

• Customer Service.
• Team player.
• Judgement and decision making.
• Resilience.
• Self Confidence.
• Excellent written and verbal communication.
• Self Motivation/ achievement drive.
• Ability to work without supervision.
• Trustworthiness.
• Conscientiousness.

Benefits

At PCI, we believe that our employees are our most valuable asset. That's why we are committed to providing a benefits package designed to support your well-being and enhance your overall quality of life. Here's what we offer:

• Employer Pension: Secure your future with our employer pension scheme (above statutory pension).
• Competitive Salaries: We offer competitive salaries that reflect your dedication and contributions.
• Generous Annual Leave: Enjoy 25 days of annual leave, plus bank holidays.
• Family Friendly Benefits: Enjoy a range of benefits designed to support your family life.
• Employee Referral Scheme: Know someone perfect for our team? Refer them and receive £500 as our way of saying thank you!
• Staff Engagement: We value your dedication with recognition schemes and long-service awards.
• Health and Well-being: Your health matters. Count on our support with generous sick pay, access to a 24/7 GP through our employee assistance program, mental health support, and life assurance up to 4 times your annual salary.
• Cycle to Work Scheme.
• Development Opportunities: Invest in your future with our training programs, coaching opportunities, LinkedIn Learning, and further education options.
• Donation and More! PCI Cares is a new all-in-one platform allowing employees to give back to the community by donating to vetted charities and non-profit organisations and PCI will match your donation!
• In addition, each employee will be granted 8 hours of paid Volunteer Time per year.

#LI-AT1 Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important.

By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.