Despatch Operator

ARLA; Aylesbury; On-site; GBP 21,000 - 27,000; Full time

Job summary

ARLA seeks a Despatch Operative to join a high-performance team responsible for loading milk tets to trailers and supporting UK deliveries. You will work in a cold store, use voice-picking devices, and ensure accurate orders while maintaining hygiene standards.

Responsibilities include inventory checks, basic maintenance, and contributing to quality, safety and cost targets. A proactive, reliable team player with good communication will thrive in this role alongside ARLA's technology-enabled

Qualifications

• Experience in cold store or chilled goods handling and picking operations.
• Ability to operate voice picking equipment and loading/deloading activities.
• Commitment to quality, hygiene, safety and continuous improvement.
• Good communication and teamwork, with reliable daily attendance.

Responsibilities

• Perform despatch duties including loading milk tets to trailers for delivery across the UK.
• Complete cold store tasks, pick loose bottles and ensure accurate customer orders.
• Use voice picking devices, maintain inventory records and conduct basic maintenance checks.
• Support housekeeping, safety audits and adherence to Food Hygiene standards.
• Monitor equipment and report faults; contribute to team performance and targets.
• Maintain routines for cleanliness, safety, quality and timely completion of daily targets.
• Foster good relationships with colleagues and support continuous improvement initiatives.

Skills

Voice picking

Trailer loading

Inventory accuracy

Quality awareness

Health & Safety

Problem solving

Team communication

Attendance / Timekeeping

Willingness to learn

Tools

Voice picking devices

Automated Guided Vehicles

Job description

As a Despatch Operative you will be part of a high-performance team both delivering and supporting other functions to meet challenging department, team and personal goals. Completing all Cold store functions including loading milk tets to trailers sending it to customers all around UK, using voice picking devices and picking loose bottles to fulfil customer orders, conducting physical inventory, housekeeping duties and looking after our robots. Responsibilities

• Work to high standards to achieve departmental targets in Quality, Efficiency, Waste and Cost reduction.
• Actively contribute and seek continuous improvements to achieve departmental targets.
• Resolve minor breakdowns and carry out basic maintenance and asset care.
• Ensure full completion of daily targets.
• Ensure departmental procedures are followed and records are maintained.
• Contribute to the team reporting and decision making process.
• Ensure quality, hygiene, health and safety standards are met and regular audits are conducted.
• Actively promote communication links and good working relationships with colleagues.
• Maintain high standards of work ethics in respect to lateness and absences.
• Maintain strict Food Hygiene and Health & Safety standards within the department.
• Monitor equipment performance and correct / raise issues before they become problems. Perform basic maintenance tasks and fault diagnosis.
• Undertake cleaning requirements in line with cleaning schedules.
• Voice picking operation of loose bottles ensuring customer receives all required product.
• Loading milk trolleys on trailers mechanically and manually.
• Working with state of art technology, such as our Automated Guided Vehicles.
  Proactive and Initiative.
• Good communication skills.
• Health and Safety Awareness.
• Quality Awareness.
• Problem Solving.
• Strong Performer with good attendance and Time keeping record, who is willing to learn further skills.
• Commitment.
• Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.