Despatch Manager

TN United Kingdom; Walsall; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Despatch Manager to enhance operations and support production targets. In this pivotal role, you will lead a dedicated team to ensure timely and quality dispatch of orders while maintaining high standards of safety and efficiency. The company, with over 50 years of experience, offers a collaborative environment where your leadership can significantly impact growth. Join a forward-thinking team that values innovation and personal development, and help shape the future of logistics in a thriving organization.

Benefits

Competitive salary

Benefits package

Collaborative work environment

Opportunities for growth

Qualifications

• Experience leading stores and logistics teams in a fast-paced environment.
• Strong customer service and communication skills.

Responsibilities

• Lead a team to ensure orders are dispatched on time and to quality standards.
• Conduct quality assessments and manage budget effectively.

Skills

Team Leadership

Customer Service

Communication Skills

Logistics Management

Job description

A manufacturer of steel construction-related products supplied nationally is now seeking a Despatch Manager to join their business based near Walsall.

The company has been operating for over 50 years and has several facilities across the Black Country. Due to a surge in business, turnover has doubled, generating the need for key hires to improve operations and bring the company into the 21st century with new systems and processes.

This is a brand-new position developed to support the Production Manager in reaching the company's production targets OTIF (On Time In Full) and within budget. The overall Production team consists of around 80 skilled individuals, including Welders, Fabricators, Metal Workers, Machinists, and Logistics staff.

Reporting to the Production Manager, as the Despatch Manager, you will ensure the facility delivers on the growth it is experiencing. You will lead a team of around 10 people to ensure that customers receive their orders OTIF and of the highest quality. You will oversee the product after assembly, performing quality checks and ensuring proper packaging and loading for delivery.

Some of the main responsibilities of this Despatch Manager are listed below:

• Working with the production team to ensure that they build orders against the production and delivery schedule.
• Conducting quality assessments of each order, ensuring that the product is free from defects and ready for dispatch to customers.
• Taking responsibility for goods in, dispatch, and the yard, ensuring health and safety procedures are always adhered to.
• Working with the wider production team and business to ensure that your team has the right materials and tools for effective and cost-efficient operations.
• Training, developing, and mentoring your team, collaborating with them to deliver training plans that ensure the team is highly skilled, motivated, and capable.
• Budget Management – Ensuring the department is run to budget and delivering cost savings where possible.

What you will need to be a successful Despatch Manager:

• Prior experience in leading stores and logistics teams.
• The ability to manage people effectively within a fast-paced, high-pressure logistics environment.
• Strong customer service skills and the ability to understand each customer's packaging and delivery requirements.
• Strong communication skills with the ability to build strong relationships across the business.

On offer for the successful Despatch Manager:

• A competitive salary and benefits package.
• The chance to make a real impact in a growing company.
• A collaborative and supportive work environment.
• The opportunity to learn and grow with them.

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.