Despatch First Line Manager

Strive Supply Chain Services Ltd; Basildon; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading logistics recruitment agency is seeking a Despatch First Line Manager for a state-of-the-art site in Didcot, Oxfordshire. In this pivotal role, you will manage the late shift operations, ensuring high performance in despatch activities while leading a dedicated team. Ideal candidates should have experience in a fast-paced logistics environment and possess strong leadership and organizational skills.

Qualifications

• Experience in a fast-paced warehouse or logistics environment with team leadership responsibility.
• Strong organisational, planning, and communication skills.
• Ability to lead by example and drive a high-performance culture.

Responsibilities

• Oversee daily execution of outbound operations across multiple warehouse functions.
• Lead and motivate a team to ensure high levels of performance.
• Monitor KPIs and adjust plans for productivity and accuracy.

Skills

Organisational skills

Planning

Communication skills

Leadership

Proficiency in WMS

Change management

Health & Safety compliance

Tools

WMS

Job description

Job Description

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . ukfor additional roles across engineering, production, warehouse & transport operations.

Despatch First Line Manager

Upto £34k + Benefits

Oxfordshire

Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information.

Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a Despatch First Line Manager to manage the late shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (1400hrs - 2200hrs).

Reporting into the Despatch Operations Manager you will be responsible for overseeing the daily execution of outbound operations across multiple warehouse functions. You will play a pivotal role in leading, developing, and motivating a team to ensure high levels of performance, safety, and customer satisfaction. This includes day-to-day management of workflow, strategic planning of outbound loads, and ensuring compliance with warehouse standards and systems.

Key Accountabilities as Despatch First Line Manager:

• Plan, allocate and manage daily resources to meet despatch targets and service level agreements.
• Lead Daily Information Briefings (DIBs) to set priorities and communicate operational plans.
• Monitor KPIs and adjust plans to ensure productivity and accuracy.
• Ensure effective despatch of customer orders using BY WMS and associated MHE systems.
• Forecast and report on daily volumes and performance trends.
• Analyse operational data to identify bottlenecks and implement improvement actions.
• Manage MHE usage, licensing and reporting of equipment performance and costs.
• Lead a team of warehouse operatives with a focus on high performance, accountability, and engagement.
• Conduct team member reviews, appraisals, and performance feedback sessions.
• Uphold and enforce all H&S, quality and environmental standards.
• Conduct regular audits, MHE safety checks and risk assessments.
• Support go-live of new systems, including process testing and SOP development.
• Identify operational gaps and propose process improvements.
• Work cross-functionally to support new projects and implementations.
• Promote and drive a culture of continuous improvement (Lean, 5S, etc.).

The Ideal Person for the Despatch First Line Manager role:

• Experience in a fast-paced warehouse or logistics environment with team leadership responsibility.
• Strong organisational, planning, and communication skills (written and verbal).
• Ability to lead by example and drive a high-performance culture.
• Proficiency in using WMS (preferably BY WMS) and standard office systems.
• Proven ability to manage change and improve processes.
• Understanding of Health & Safety and warehouse compliance.

This is a fantastic opportunity we look forward to your application.

Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive.co.uk

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