Despatch Clerk

DHL Germany; Baginton; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading logistics company as a Despatch Clerk, where your operational expertise will be vital in coordinating Linehaul vehicles. This role offers the chance to work in a dynamic environment recognized as one of the UK's best workplaces, with opportunities for career development and a supportive culture. You'll be responsible for managing schedules, liaising with drivers and warehouse staff, and ensuring smooth operations. If you're looking to advance your career in a company that values diversity and inclusion, this position is an excellent opportunity to make a significant impact.

Benefits

Discount vouchers for restaurants

Healthcare benefits

Pension plan

Enhanced family leave

Childcare discounts

Employee assistance programme

Qualifications

• Experience in a similar role with outstanding communication skills.
• High competency in Microsoft Office software packages.

Responsibilities

• Coordinate Linehaul vehicles and manage day-to-day operations.
• Match drivers to schedules and produce outbound load manifests.
• Liaise with warehouse staff regarding inbound and outbound loads.

Skills

Communication Skills

Computer Literacy

Microsoft Office

Tools

Yard Management System

Job description

Position: Despatch Clerk (Days)

Contract Type: Permanent / full-time (40 hours per week)

Location: Baginton, Coventry

Shift: Nights (11.30 - 20:00)

Salary: per annum

Why choose DHL eCommerce UK?

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role:

This is a key operational role in the Control Room, reporting to the Duty Process Manager, as part of a team responsible for the coordination of the Linehaul vehicles transitioning on site. Also pivotal in the day-to-day management of the Ryton based Linehaul drivers.

1. Understand and interpret Linehaul schedules as produced by the Linehaul Planners.
2. Matching of drivers to schedules.
3. Production of outbound loads and load manifests for driver despatch purposes.
4. Briefing and debriefing of site-based drivers including agency drivers.
5. Downloading of Digicards and production of infringement letters if relevant.
6. Completion of Agency Declaration Forms and Agency Hours Forms.
7. Allocation and recording of vehicles issued.
8. Processing of vehicle defect notes in line with legal and company policy requirements.
9. Vehicles inbound and outbound processes via Yard Management System.
10. Movement and positioning of load units on site via Yard Management System.
11. Liaison with warehouse staff regarding inbound and outbound loads.
12. Production of internal operational reports as required.

The ideal candidate will have:

1. Experience gained in a similar role.
2. Outstanding communication skills and be able to communicate in writing and verbally with confidence with stakeholders at all levels.
3. High levels of competency in computer literacy skills, specifically being able to use Microsoft Office software packages i.e. Word, Excel, Outlook.

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.