Despatch Admin Assistant

Hillarys; Nottingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

Hillarys is seeking a Despatch Admin Assistant to join their team in Nottingham. This role demands problem-solving skills and a meticulous approach to administration tasks, ensuring efficient operations while maintaining high standards. The ideal candidate will possess excellent communication skills, relevant experience, and a positive attitude. Benefits include healthcare, lifestyle packages, and generous discounts.

Benefits

Healthcare and lifestyle benefits package

Free on-site car parking

Generous colleague discount for family and friends

Wide range of wellbeing initiatives

Qualifications

• Experience in a similar environment required.
• Positive attitude and ability to communicate effectively.
• Experience of problem solving within tight timelines.

Responsibilities

• Ensure all Despatch team administrative duties are completed correctly.
• Follow guidelines for daily billing of orders distributed.
• Answer phone and email queries in a timely and polite manner.

Skills

Problem Solving

Attention to Detail

Communication

Education

GCSE Maths and English (Grade C or above)

Tools

Microsoft Office

SAP

Job description

Social network you want to login/join with:

Do you have experience in solving problems? Are you looking for better ways of working? We are looking for a Despatch Admin Assistant to join our Hillarys team at our Glaisdale manufacturingsite in Nottingham. If you’re someone who understands the distribution process, is used to meeting deadlines, and always looking to continuously improve, this role could be perfect for you.

Hillarys are part of the Hunter Douglas UK group, so as a Despatch Admin Assistant, you will be assisting with the administration process over multiple business channels to ensure goals are being met. You’ll use data to improve our processes and have a “new, better, different” mind-set, looking for trends and areas of improvement that will be integral to the wider business. You’ll work collaboratively with the Despatch team support, Operations Managers and other areas of the business to ensure everything is delivered efficiently and timely.

If you’re a positive, self-disciplined and approachable individual with a “can-do” attitude, we’d love to hear from you. You’ll need to thrive in challenging situations and have a systematic approach to problem solving. We pride ourselves on providing high quality service throughout our duties, so ensuring you can achieve daily time-bound results in a friendly manner, whilst maintaining quality and standards, is essential.

Despatch Admin Assistant key responsibilities:

• Ensure all Despatch team administrative duties are completed correctly and efficiently.
• To follow strict guidelines and procedures with regards to daily billing of orders being distributed.
• Answering phone and email queries in a timely, polite and accurate manner.
• Have good focus and attention to detail in all tasks set.
• Ensure health and safety policies and procedures are being adhered too.
• Identify and respond to issues quickly and efficiently.

The successful and ideal Despatch Admin Assistant will…

• Have a grade C or above in GCSE Maths and English (or equivalent).
• Have experience working in a similar environment.
• Be able to effectively communicate at all levels.
• Have experience and knowledge in Microsoft Office & SAP.
• Have experience of problem solving within tight timelines.
• Be confident in working independently and within a team.

If you have a positive attitude to your work, good attention to detail and are able to build great working relationships then we would love to hear from you!

You will receive a wide range of benefits including a healthcare and lifestyle benefits package, free on-site car parking, generous colleague discount for you (and family and friends), and a wide range of wellbeing initiatives.

Hillarys is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our colleagues. If you require any reasonable adjustments to be made throughout the recruitment process, please do let us know and we will be happy to accommodate.

Everyone who applies will receive a response.

Please note, the deadline to apply for this role is Friday 22nd December 2023.

Please also be aware that you will receive a response after 2nd January 2024.