Desktop Trade Support Engineer

JR United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Desktop Trade Support Engineer to join their dynamic London team. This role is pivotal in providing proactive, engineering-led support to enhance user experience across trading operations. You will work closely with traders and developers to optimize systems and drive automation, ensuring high performance in a fast-paced environment. Ideal candidates will have a strong background in trade floor technology and scripting, ready to tackle complex challenges in a world-class trading firm. If you thrive in high-pressure situations and are passionate about technology, this opportunity is perfect for you.

Qualifications

• Experience in supporting or deploying trading and market data platforms.
• Deep familiarity with trade floor technology and low-latency systems.

Responsibilities

• Deliver high-touch technical support in a fast-paced trading environment.
• Deploy and support complex trading platforms and custom applications.

Skills

Scripting (PowerShell, Python, Bash)

Problem-solving

Trade floor technology

Low-latency systems

Tools

Windows Server

Active Directory

Microsoft SCCM

Job description

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Desktop Trade Support Engineer – Global Proprietary Trading Firm

Location: London

Compensation: Exceptional Package + Performance Bonus

Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures.

This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure.

The Opportunity:

Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement.

You’ll work directly with traders, quant researchers, and developers—deploying, managing, and innovating around the systems that power one of the most agile trading operations in the industry.

Key Responsibilities:

• Delivering high-touch technical support to front-office and back-office users in a real-time, fast-paced trading environment
• Deploying, configuring, and supporting complex trading platforms and custom applications
• Collaborating with global engineering teams to align tooling, infrastructure, and user strategy
• Leading hardware provisioning, workstation builds, and onboarding workflows for technical staff
• Supporting video conferencing and high-availability meeting infrastructure
• Driving automation across user provisioning, system configuration, and diagnostic workflows
• Evaluating and introducing emerging technologies to enhance performance and reliability

Your Background:

• Deep familiarity with trade floor technology and the demands of low-latency systems
• Experience supporting or deploying trading and market data platforms
• Scripting capabilities (PowerShell, Python, Bash or similar) to automate workflows
• Strong problem-solving instinct and the ability to triage complex issues under time pressure
• Highly autonomous, intellectually curious, and able to manage competing priorities with composure

Desirable (but not essential):

• Prior experience in proprietary trading, hedge funds, or market-making firms
• Windows Server and Active Directory administration
• Exposure to Microsoft SCCM or similar enterprise tools

This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a strategic driver of innovation and performance.