Desktop Systems Engineer

DRW Holdings, LLC.; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Systems Engineer to join their dynamic team in London. This role involves providing critical end user support, deploying trading applications, and enhancing user experiences through innovative solutions. The ideal candidate will thrive in a fast-paced environment, showcasing strong technical skills across various operating systems, including Windows, Unix, and MacOS. With a focus on collaboration and problem-solving, this position offers the opportunity to work with cutting-edge technology while driving improvements in user infrastructure. If you are passionate about technology and eager to grow within a forward-thinking organization, this role is perfect for you.

Qualifications

• Strong experience in end user support for diverse operating systems.
• Experience in deploying and supporting trading applications is essential.

Responsibilities

• Provide end user support and assist with trading applications.
• Evaluate and recommend new hardware and software technologies.

Skills

End User Support

Application Support

Windows

Unix

MacOS

Scripting

Project Management

Problem Solving

Tools

Windows Server

Active Directory

Trading Applications

Job description

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

Our Systems and Mobile Platforms team is the front line of support for all users across the firm. We work with a wide range of the best technology available - and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing. Strong technical aptitude and a passion for technology are critical for success in the Systems Engineer role but initiative, strong analytics and drive are equally important.

What you’ll be doing:

1. Providing end user support to employees in our London office
2. Assisting in the deployment and support of trading applications
3. Working with DRW's teams globally to improve and develop the end user experience.
4. User Provisioning and hardware deployment.
5. Evaluating and recommending new hardware and software technologies or solutions.
6. Providing support for conference room technologies.
7. Automating tasks to streamline DRW's end user infrastructure.

What we’re looking for in this role:

1. Strong experience supporting applications and users across Windows, Unix and MacOS
2. Experience deploying and supporting trading applications.
3. Experience working on a trade floor / with traders
4. Passionate about technology
5. Highly motivated, self-starter who is eager to grow within our organization
6. Ability to manage projects independently
7. Scripting or low-level programming experience
8. Ability to handle pressure and time constraints with composure

Nice to have:

1. Previous Windows Server and Active Directory support experience